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Property Manager Careers – Buildnet
Job Title: Property Manager
Organisation: Buildnet
Duty Station: Kampala, Uganda
About US:
Buildnet is a private limited liability company that was incorporated in 2011 under the laws of the Republic of Uganda. We are a Reputable, Compliant and Trusted Real Estate Development Company that has made a mark in providing Quality and Affordable housing options for people from all walks of life most notably, one, two and three bedroom Apartments for sale, richly endowed stand-alone villas all ranging from as low as 65M UGX.
Key Duties and Responsibilities:
Property Operations & Maintenance Management:
- Oversee daily operations and maintenance of all condominium properties, ensuring that they are well-maintained, safe, and attractive to potential tenants or buyers.
- Coordinate regular maintenance, repairs, and upgrades for both residential and common areas (e.g., parking lots, swimming pools, gyms, elevators).
- Supervise on-site maintenance staff and third-party contractors, ensuring that maintenance tasks are completed on time and within budget.
- Develop and implement preventative maintenance plans to reduce the likelihood of emergency repairs and extend the life of property assets.
Tenant and Customer Relations:
- Serve as the primary point of contact for residents, tenants, and property owners, addressing concerns, resolving complaints, and maintaining high levels of satisfaction.
- Provide excellent customer service to all tenants, ensuring a positive living experience and fostering long-term tenant retention.
- Handle tenant complaints and disputes in a professional and efficient manner, ensuring resolutions that are in the best interest of both the tenants and Buildnet Uganda.
- Develop and maintain strong relationships with residents to understand their needs and provide proactive solutions.
Leasing & Sales Support:
- Assist with the leasing process for rental units and support the sales team for condominiums that are being sold.
- Manage property listings, conduct property viewings, and screen potential tenants or buyers to ensure suitability.
- Prepare relevant agreements, ensuring compliance with all legal and company requirements. Negotiate lease terms and renewal agreements with tenants.
- Monitor the rental income and occupancy rates of properties, working to maintain optimal occupancy and competitive rental rates.
- Support the sales team by providing key information about available units, facilitating property viewings for potential buyers, and assisting with the sale process.
Financial Management & Reporting:
- Develop and manage the budget for each property, ensuring that all expenses are within budget and appropriately allocated.
- Oversee rent collection, manage late payment issues, and enforce payment terms as per lease agreements.
- Prepare regular financial reports for senior management, outlining income, expenses, and profit margins for each property.
- Ensure timely payment of property-related bills (e.g., utilities, maintenance, insurance) and track operating expenses to ensure cost efficiency.
- Manage property accounts, ensuring that all revenue and expenditures are accurately recorded.
Compliance & Regulatory Management:
- Ensure that all properties are in compliance with local building codes, health and safety regulations, and tenant rights laws.
- Stay updated on real estate laws, zoning requirements, and other regulations affecting property management and construction.
- Coordinate with legal teams to resolve disputes, handle eviction proceedings, and ensure compliance with lease terms and property laws.
- Manage the renewal of property-related insurance policies, ensuring comprehensive coverage for risks related to the properties.
Property Marketing & Tenant Retention:
- Develop and implement marketing strategies to attract new tenants and buyers, including digital marketing, advertising, and open houses.
- Oversee the presentation of properties to ensure that they are clean, attractive, and well-maintained.
- Foster tenant retention by creating a positive environment through community events, addressing tenant feedback, and ensuring that tenant needs are consistently met.
- Analyze market trends and adjust marketing and leasing strategies to maintain a competitive edge in the property market.
Vendor & Contract Management:
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- Oversee the management of third-party service providers (e.g., cleaning, landscaping, security services, contractors) to ensure that all services meet quality standards and are delivered as agreed upon.
- Negotiate and manage contracts with vendors, ensuring the best terms and services for the company while staying within budget.
- Ensure all vendor invoices are accurately processed and payments are made in a timely manner.
Property Inspections & Documentation:
- Conduct regular inspections of properties to ensure they meet Buildnet Uganda’s quality standards and address any maintenance needs.
- Prepare reports based on inspections, noting any issues or areas for improvement and recommending corrective actions.
- Ensure that all property documents (e.g., lease agreements, maintenance records, tenant communications) are properly stored, up-to-date, and easily accessible.
Team Leadership & Staff Development:
- Manage and supervise the property management team, including on-site staff, maintenance personnel, and other employees involved in property management.
- Conduct performance reviews, offer training, and provide mentorship to team members to enhance their skills and performance.
- Foster a positive and productive work environment within the property management team.
Qualifications, Skills and Experience:
- Bachelor’s degree in Real Estate, Property Management, Business Administration, Construction Management, or a related field.
- Professional certifications in property management are an added advantage.
Experience:
- At least 5 years of experience in property management, particularly with residential properties or condominiums.
- Proven track record in leasing, sales support, and property maintenance, with experience in both residential and commercial real estate.
- Familiarity with property management software and Microsoft Office Suite.
Skills:
- Strong leadership and interpersonal skills with the ability to build and maintain relationships with tenants, staff, and service providers.
- Excellent organizational and time management skills with the ability to prioritize tasks effectively.
- Financial acumen with the ability to create budgets, manage expenses, and generate financial reports.
- Knowledge of local real estate laws, building codes, tenant rights, and property management regulations.
- Strong problem-solving and conflict resolution skills, especially in tenant relations.
- Ability to adapt quickly to changes in the property market and adjust strategies accordingly.
Personal Attributes:
- Highly motivated and goal-oriented with a strong focus on achieving business objectives.
- Detail-oriented with a strong sense of responsibility and accountability.
- Excellent communication and negotiation skills, both written and verbal.
- Customer-focused, with a commitment to providing the highest level of service to clients and tenants.
How to Apply:
All candidates should apply online at the link below.
NB: Physical/ hard copies will not be accepted.
Deadline: 10th February 2025
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