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Job Title:  OTC Senior Operator

Organisation: True North Consult Ltd

Duty Station: Kampala, Uganda

About the Company:  

True North Consult Ltd is a boutique HR Consultancy Firm that offers bespoke HR solutions to selected clients in various sectors and industries across East Africa, with operational offices in Kampala, Nairobi and Kigali.

Job Summary:   Responsible for smooth and efficient operation of the onsite traffic and fleet management system.

Key Duties and Responsibilities:

Fleet Tracking Management and System Performance

• Operate the fleet tracking management system, including monitoring system performance.

Reporting and Data Management

• Generate daily reports (morning and evening) on fleet performance and usage at the site.
• Generate monthly timesheets for flaggers and the OTC team to facilitate the billing process in Accounts.

Communication and Issue Management

• Communicate by email to the internal traffic controllers on any issues faced by the OTC patrol vehicles, OTC team, and flaggers.
• Provide solutions to and escalate immediately any issues raised by the Traffic controllers manning the various site roads and follow up.

Site and Route Management

• Ensure flaggers and traffic controllers are on duty at the relevant places/routes.
• Regularly, with the OTC team, review patrol vehicle routes and advise on necessary changes, if any.
• Share mappings of specific locations for flaggers and patrol vehicle routes.

Safety and Compliance

• Upload any operational anomalies onto the MySafety App.
• Attend all toolbox meetings, PTV meetings, and any other onsite meetings as organized by TEPU

Qualifications, Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering or the related.

Experience

• Experience in Fleet Management systems.
• Experience of a minimum of 5 years in a busy environment preferably in The Logistics / Transport and Oil and Gas sector.

Core Competencies & Knowledge

• Good communication, presentation, and interpersonal skills
• Strong understanding of Microsoft Word, Excel and PowerPoint
• A team player with a problem-solving attitude.
• Strong understanding of network infrastructure, network hardware and communication systems.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, and switches.
• Valid driving license and defensive driving certificate

How to Apply:

Please fill in the application form on the link below : https://forms.office.com/r/LN2d8WjMx3 and proceed to share your CV and Academic Documents to exechire@truenorthafrica.com with subject line OTC Senior Operator

All applications shall be acknowledged as received but only shortlisted candidates will be contacted.

All applicants should share their CV’s and Cover Letters in PDF or MS Word STRICTLY.

Deadline: 15th February, 2025.

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