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Job Title:    Fraud Investigator – Manager

Organisation: M-KOPA

Duty Station: Kampala, Uganda

About the Company:

The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Job Summary:   We are looking for a Fraud Manager to join our Fraud Team in Uganda where progress, excellence, and humility are valued as highly as technical excellence.

Leading a team, you will work as a servant leader, coach, and contributor within the fraud team. You will own the full cycle of consumer fraud risk management, from establishing systems and processes for prevention to leading analytical detection and diagnosis of fraud events to preparing and carrying out investigations in the field, managing criminal proceedings, and implementing mitigation measures as necessary.

This is an exciting role if you are ready for that step up to manage the country-wide direction for Uganda, policies, and processes, investigative prioritization, and operational execution with regard to all fraud and potential fraud cases related to customers, sales agents, and repayment of loan obligations associated with M-KOPA’s products and services. You will be primarily engaged in fieldwork (90%), conducting investigations directly in various locations, and managing senior stakeholders within the business

What’s exciting about this role?

Are you ready to be a trailblazer in fraud management? As a Fraud Manager, you’ll lead the charge in revolutionizing our fraud detection and prevention strategies. You will conduct field investigations, and provide top-notch training, and support to ensure our fraud detection is both thorough and effective.

Overseeing complex projects, you’ll manage risks, deliverables, and budgets while forging powerful partnerships with police, Legal, and Internal Audit teams to proactively identify and mitigate risks.

This role offers the opportunity to lead a dynamic team of field investigators and data analysts, spearheading efforts to prevent, uncover, and address fraudulent activities across M-KOPA’s operations in Uganda. You’ll pioneer new strategies, champion data-driven decision-making, and foster a culture of accountability and excellence.

Imagine collaborating with top clients and diverse departments to craft cutting-edge solutions, pushing the boundaries of technology to outsmart fraudsters. If you’re driven by making a tangible impact and excited by the challenge of staying one step ahead of emerging threats, this is your opportunity to lead with innovation and shape the future of fraud management.

Qualifications, Skills and Experience:

The applicant should have relevant qualifications

How to Apply:

If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!

Click Here

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