The Ugandan Jobline

Job Title:    Fraud Investigator

Organisation: M-KOPA

Duty Station: Kampala, Uganda

About the Company:

The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Job Summary:   The Fraud Investigator will play a critical role in ensuring the efficient and effective operation of the business by leading efforts to identify, investigate, and recover fraudulent activities. The individual will be responsible for training various departments on fraud prevention, liaising with law enforcement agents, preparing regular reports on fraud-related activities, and providing recommendations for improving the credit quality of the loan portfolio. The successful candidate should have previous experience in fraud investigation, certifications in fraud examination, and a good understanding of relevant laws and regulations. Excellent interpersonal, communication, and computer skills are also required. This is an exciting opportunity for a highly motivated individual to make a real impact in a fast-paced and dynamic environment.

Key Duties and Responsibilities:

• Carry out field and desktop investigations of potential fraud instances.
• Conduct due diligence and collect and report case findings regularly.
• Develop proactive strategies in the field to discovering cases of fraud.
• In coordination with the legal team, manage interactions with law enforcement related to confirmed fraud cases.
• Support the team on closure of all fraud cases within stipulated timelines.
• Support the fraud analyst in effecting DSR suspensions and act as a link with the sales team on DSR discipline.
• Provide regular actionable feedback from customers, sales agents, and others related to fraud and credit insights that can improve the business

Qualifications, Skills and Experience:

• Certification in a fraud related discipline, such as Certified Fraud Examiner (CFE).
• Knowledgeable in identifying indicators of fraud through data mining and analytical exercises.
• Understanding of criminal justice systems and processes
• Comfortable interacting with various stakeholders, including customers, law enforcement, staff, etc.
• Professional acting proactively and independently on long stints in the field, often in rural areas
• Interpersonal skills to effectively communicate with and manage business expectations with key stakeholders and communicate findings effectively.
• A positive, learning-oriented attitude and capacity for self-empowerment
• Five years’ work experience in a professional role
• Proficiency in Excel, PowerPoint, Word, and effective written and verbal communications
• Proficiency in Swahili and English required, one or more additional languages preferred

How to Apply:

If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!

Click Here

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