The Ugandan Jobline

Job Title:    Telesales Agent (Fresher Jobs)

Organisation: Premier Credit Limited

Duty Station: Kampala, Uganda

About Organisation:

Premier Credit Limited was established in May 2014 as a credit only microfinance to provide financial solutions to corporates, government and individual entrepreneurs. We continue to leverage on the strong relationships built with our customers to understand their needs and develop products that suit them. Since its launch, Premier Credit has grown to service over 30,000 customers through a country-wide network of more than 22 branches and an end-to-end automated service delivery model.

Job Summary:  We are looking for passionate, results-oriented professionals to join our dynamic team as Telesales Agents.

Key Duties and Responsibilities:

• Telesales: Conduct outbound calls to potential clients, promoting tailored financial products and services while building strong relationships with prospects.
• Customer Engagement: Deliver exceptional customer service by addressing inquiries, overcoming objections, and ensuring every interaction is a positive experience.
• Achieving Sales Targets: Consistently meet or exceed individual and team sales targets through effective communication, persuasion, and consultative selling.
• Product Knowledge: Stay informed about the company’s financial products and services to confidently address client queries and provide relevant information.
• Compliance and Ethical Standards: Ensure adherence to regulatory guidelines and company policies to uphold ethical and legal sales practices.
• Team Collaboration: Work with team leaders and colleagues to meet departmental goals. Contribute to a positive team culture by sharing best practices and collaborating on achieving sales objectives.

Qualifications, Skills and Experience:  

• Education: Diploma/Bachelor’s degree in a relevant field. Preferably in Sales & Marketing.
• Experience: Prior experience in telesales or call center roles is an advantage, but fresh graduates are highly encouraged to apply.
• Languages: English, Runyankore, Rukonzo, Gishu, Lugbara, Langi, Japadhola, Luganda, Samia.
• Computer Skills: Proficiency in using computers, especially reporting tools like spreadsheets, CRM systems, and data management software, is essential.
• Communication Skills: Excellent verbal communication skills with the ability to articulate product features and benefits persuasively.
• Customer Focus: Strong customer service orientation with a focus on delivering a positive customer experience.
• Target Driven: Demonstrated ability to meet and exceed sales targets.
• Team Player: Ability to work collaboratively within a team to achieve common goals.

How to Apply:

If your career aspirations match this exciting opportunity, please write to us in confidence. Your application letter, academic credentials and detailed curriculum vitae with address of three referees should be emailed to jobs@premiercredit.co.ug

Deadline: 13th January 2025

Note: We appreciate your interest in applying for this position. However, only shortlisted candidates will be contacted for the interviews. Should you not hear from us sooner, kindly consider your application unsuccessful.

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