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Job Title:   Credit Controller

Organization: MUA Insurance

Duty Station: Kampala, Uganda

Reports to: Chief Financial Officer

About the Company:

Mauritius Union Assurance Company Limited (MUA) is the second largest Insurance Company in Mauritius, and is a Public Company, listed on the Stock Exchange of Mauritius since 1993. With extensive network in Uganda, we are now offering an opportunity for General Insurance Sales Agents to be based at our Crown House Agency office on Kampala Road.

Job Summary:   The Credit Controller will be responsible for managing the credit and collections process within the company. This role will ensure the timely collection of premiums, monitor outstanding balances, and implement credit control procedures. The Credit Controller will collaborate with internal stakeholders, such as underwriters and Business Development personnel, agents, and maintain positive relationships with clients to ensure efficient cash flow and minimize credit risks.

Key Duties and Responsibilities:

• Monitor and manage the credit control process, including reviewing credit applications
• Monitor outstanding premiums and follow up with clients to ensure timely payment.
• Implement and enforce credit control procedures to minimize credit risk and bad debt exposure.
• Collaborate with underwriters and agents to resolve premium payment issues and address client inquiries or concerns.
• Conduct credit assessments on new and existing clients to evaluate creditworthiness and determine appropriate credit terms.
• Prepare and distribute client statements and reminders for outstanding balances.
• Negotiate payment plans with delinquent clients and monitor their adherence to agreed-upon terms.
• Maintain accurate records of credit control activities, payment history, and communication with clients.
• Coordinate with the accounting team to reconcile accounts and resolve any discrepancies or issues.
• Provide regular reports on outstanding balances, credit control performance, and aging analysis.
• Stay updated with industry trends, regulations, and best practices related to credit control and collections.
• Assist in developing and implementing strategies to improve cash flow and reduce credit risks.
• Collaborate with cross-functional teams, such as finance, underwriting, and operations, to ensure alignment and effective credit control processes.
• Maintain positive relationships with clients and provide excellent customer service regarding credit-related inquiries or issues.

Qualifications, Skills and Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Proven experience as a Credit Controller or in a similar credit control role, preferably in the insurance industry or financial services sector.
• Understanding of insurance industry regulations and compliance related to premium billing and credit control.
• Ability to handle sensitive and confidential information with discretion.
• Excellent time management and organizational skills.
• Flexibility to adapt to changing priorities and handle a high volume of transactions.
• Strong knowledge of credit control principles, credit assessment, and collections practices.
• Familiarity with insurance premium billing and collection processes is a plus.
• Excellent communication and negotiation skills to interact with clients and internal stakeholders.
• Strong analytical and problem-solving abilities.
• Attention to detail and accuracy in financial calculations and data entry.
• Proficiency in using accounting software and MS Excel for data analysis and
• Ability to work independently and collaboratively in a team environment.

How to Apply:

Send your application to hr-recruitment@mua.co.ug

Deadline: 28th January 2025

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