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Job Title:   Business Development Specialist

Organisation: DHL Global Forwarding

Duty Station:  Kampala, Uganda

About the Company:

DHL Global Forwarding is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories.

Job Summary:   DHL Global Forwarding has an opening for Business Development Specialist in Kampala, Uganda. Maintain and Develop additional Business for overall revenue development of the country. Join us in connecting people and improving lives!

Key Duties and Responsibilities:   In this Business Development Specialist position

• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• Respond to customer enquiries/complaints.
• Manages and sells within a defined portfolio of existing customers and wins lasting business relationship with DGF.
• Responsible for establishing customer profiles and customer needs.
• Additional and renewal project business acquired.
• Revenue potential of existing account portfolio increased and developed to include project offering
• Develop and maintain project solutions for existing and new customers.
• Highlights to above on observations of market dynamics
• High level of research for developing opportunities for new project business
• Maintain and support interdepartmental relationships.
• Collaborate with colleagues across the organization to achieve shared goals.
• Work with Global team on complex project bids
• Develops sales within existing portfolio and Plan/strategize/ activities to achieve target budgets.
• Responsible for conducting high quality presentation of non-standardized solutions to project customers.
• Develop target lists of new business within existing portfolio and continuously review and update.
• Establish and present customized offers to customers
• Prepare and realize project offerings.
• Responsible for product targets as defined within existing portfolio.
• Responsible for budgeted growth in additional business within existing customer portfolio.
• Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
• Maintain pipeline in Salesforce
• Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.
• Informal influence to enable improvement and change within the organization.
• Assist Global Bid Team where large projects require commercial and technical solutions
• Achieves targets aligned with business goals.
• Demonstrates structured, efficient work processes and methods.
• Uses sound judgment, manages risk and anticipates impact on overall business.
• Accomplishes own tasks whilst in support of corporate goals.

Qualifications, Skills and Experience:

• Knowledge and experience of business development in the Logistics Industry at large specifically Customs business development
• Knowledge and experience of products within Uganda and neighboring countries is advantageous
• Outstanding communication and negotiation skills and the ability to focus on outcomes.
• Proven ability to build and manage relationships.
• Champion for development of successful sales engagement.
• Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings.
• Strategic thinking
• Persuasiveness
• Systematic problem solving

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

How to Apply:
All prospective candidates should apply online at the link below with an updated CV and academic credentials

Click Here

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