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Consultancy Title:   Development of PSEA/GBV/SRHR Content for the MHPSS Chatbot, Kampala, Uganda, 1.5 months

Organisation: United Nations Children’s Fund (UNICEF)

Duty Station:  Kampala, Uganda

About the Company:

The United Nations Children’s Fund (UNICEF) is mandated by the UN general assembly to advocate for the protection of children’s rights, to help meet their basic needs and expand their opportunities to reach their full potential. Together with our partners, we work in 190 countries and territories to translate that commitment into practical action, focusing special effort on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere.

Background and Purpose:

Violence, exploitation, and abuse in all forms jeopardize children’s development. Gender-based violence (GBV) and sexual violence are pervasive issues in Uganda, affecting a significant percentage of children. UNICEF is committed to addressing sexual exploitation and abuse (SEA) and improving access to sexual and reproductive health and rights (SRHR) information.

The Mental Health and Psychosocial Support (MHPSS) chatbot developed by UNICEF aims to provide critical information and support services for children and young people. This project seeks to enhance the chatbot’s content to include SEA, GBV, and SRHR topics, empowering adolescents to seek help and report incidents.

Justification:

Violence, exploitation, and abuse threaten the physical and mental health of children, jeopardizing their development and future. In Uganda, approximately 35% of girls and 17% of boys have experienced sexual violence during childhood. This situation necessitates urgent action to protect vulnerable populations.

UNICEF is committed to addressing all forms of sexual misconduct and violence against children, aligning with the UN’s priorities. Many young people lack access to quality sexual and reproductive health information and services, exacerbating issues like early pregnancies and gender-based violence (GBV).

The Mental Health and Psychosocial Support (MHPSS) chatbot, developed in collaboration with the Ministry of Gender, Labour, and Social Development (MGLSD), aims to improve access to mental health resources. This TOR outlines the need for developing content on PSEA (Prevention of Sexual Exploitation and Abuse), GBV, and SRHR (Sexual and Reproductive Health and Rights) to be incoporated into the chatbot to ensure it provides accurate, culturally sensitive, and engaging information tailored to adolescents.

By enhancing the chatbot’s capabilities, we can empower young people in Uganda to seek support, report incidents, and access crucial services, contributing to a safer and healthier environment for children and adolescents.

Job Summary:   The key objective of this assignment is to develop Sexual and Reproductive Health, Gender Based Violence and Prevention of Sexual Exploitation and Abuse adolescent content that will be incorporated in the Mental Health chatbot recently launched by the Ministry of Gender, Labour and Social Development.

Scope:

Develop culturally sensitive and age-appropriate content for adolescents (ages 13-18) on PSEA, GBV, and SRHR topics tailored for the chatbot.

Develop external articles and resources that can be integrated into the chatbot or linked on SAFE PAL for broader accessibility.

Collaborate with stakeholders (adolescents, MDAs, UNICEF, other agencies) to ensure the content is relevant and effective.

The content shall align with the Government of Uganda and UNICEF’s guidelines, as well as UNICEF’s available materials on PSEA, GBV/SGBV, AAP, VAC, and SRHR.

The content shall prioritize safety, non-judgmental support, and access to resources.

The content should be developed in English and Swahili.

Finally, the content shall be tested and validated with relevant stakeholders (Stakeholder workshop, including adolescents).

Key Duties and Responsibilities:

• Implementation plan
• SRHR, GBV, PSEA content
• Testing and validation
• Final content revisions
• Final content
• Deliverables:
• Inception Report
• Draft 1 of content
• Workshop report
• Workshop Report
• Content and Final Report

Qualifications, Skills and Experience:

• Master’s degree in social sciences, Psychology, or related field.
• Minimum of 5-7 years’ experience working with children and youth, particularly in GBV, SEA, and SRHR program implementation.
• Demonstrated experience with digital tools, including chatbot technology, for enhancing community engagement and service delivery.
• Proven ability to integrate digital solutions into humanitarian or development programming.
• Skills: Strong understanding of chatbot technology, and digital engagement.
• Languages: Fluency in English, Swahili.
• UNICEF’s Core Values: Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
• UNICEF competencies: (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, leads and manages people.

How to Apply:

All suitably qualified and interested applicants who wish to join United Nations Children’s Fund (UNICEF) should apply online at the link below

Click Here

Deadline: 16th December 2024

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