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Job Title:   Client Relations Officer (Several Fresher Jobs)

Organisation: C-Care Uganda

Duty Station: Kampala, Uganda

About the Company:

C-Care IHK formerly International Hospital Kampala (IHK) is a tertiary, multi-specialty hospital that lays its foundation on a ‘Patient first’ ideology. It has been known for delivering leading-edge healthcare to cater for the changing needs of the growing populace and is the epitome of medical innovations and quality healthcare that offers easy connectivity and accessibility to patients from all over the East African region.

Job Summary:

• Establish and maintain relationships with existing and prospective clients on behalf of C lab in order to grow the company’s brand market share and services.
• Promote positive image, and create public awareness of services of the organization.
• Developing and implementing effective communication strategies with Clients.
• Enhancing and maintaining brand identity

Key Duties and Responsibilities:

• Contributes to planning and developing public relations strategy for C lab in order to promote the image, public awareness and services of the organization.
• Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors at hospitals and in private practice, hospital matrons, Sisters in Charge and public relations officers as well as key suppliers and service providers to ensure loyalty to the C lab brand under C care.
• Proactively participates in developing of company brochures, fliers and adverts that sell the unique proposition of the
• Participates in and represents C lab in public relations events such as conferences, CME days to promote the image and services of the organization.
• Assists BDM with product/service orientation and training of laboratory administrative staff to ensure they are familiarized with relevant laboratory/ medical technology related terminology and telephone etiquette.
• Serves as first point of contact between C lab and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers.
• Provides information pertaining to new sales to laboratories to ensure that they are aware and able to service the customer as per deliverables in sales and service level agreements.
• Organizing Wellness events on behalf of the company.
• Dissemination of marketing intelligence on competitors and current affairs that will assist in developing company strategy.
• Custodian of marketing merchandise e.g. Newsletters, request forms, notepads and any branded marketing material from the company.
• Gathering specific needs from organizations laboratory sites in relation to branding and marketing materials.
• Client liaison and maintaining a positive image of the organization to ensure retention and growth of customers

Qualifications, Skills and Experience:

The applicant should have relevant qualifications

How to Apply:

All candidates should apply online at the link below.

Click Here

Deadline: 24th December 2024

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