Job Title: Manager, Voice Branch
Organisation: Stanbic Bank Uganda Limited
Duty Station: Kampala, Uganda
About the Company:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: To implement, enable, scale, entrench, engage and commercialise the consumer client value proposition/s and life journeys in the Voice Branch, country in collaboration with other Segments, Client Solutions, Engineering and country stakeholders through the client engagement platforms. To drive integrated ways of work with Client Coverage, Digital and eCommerce for the delivery of client sales and service needs.
Qualifications, Skills and Experience:
- Type of Qualification: First Degree
- Field of Study: Business Commerce/ Administration or related field
- Type of Qualification: First Degree
- Field of Study: Business
- Experience Required
- Digital & eCommerce, CHNW
- Personal and Private Banking
- 5-7 years
- Experience in managing product and solution delivery, delivering business value, managing teams and managing IT projects within multidisciplinary teams. Experience in effectively managing relationships across the value chain to deliver a programme of work. Experience in effectively managing front to back delivery teams i.e. business, specialised functions (SME’s) and IT delivery. Significant business and product background and technical / IT understanding.
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Convincing People
- Embracing Change
- Exploring Possibilities
- Interacting with People
- Managing Tasks
- Providing Insights
- Understanding People
- Technical Competencies:
- Banking Process & Procedures
- Compliance
- Customer Understanding ( Consumer Banking)
- Data Management (Administration)
- Planning, Forecasting and Budgeting
- Risk Measurement
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
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