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Job Title:  Community Engagement Officer  

Organisation: Living Goods

Duty Station: Kampala, Uganda

Reports to: Community Engagement Adviser

About Organisation:

Living Goods aims to save lives at scale by supporting digitally empowered community health workers. We work with governments and partners to leverage smart mobile technology, rigorously strengthen performance, and relentlessly innovate to cost-effectively deliver high-quality, impactful health services.

About USAID Project:

Living Goods is a member of the Jhpiego-led consortium implementing a five-year Urban Health Activity in Kampala, Mukono and Wakiso with funding from the United States Agency for International Development (USAID). The Activity aims to strengthen urban health systems and improve equitable health outcomes among all urban dwellers by working with districts, municipalities, and the Kampala Capital City Authority to provide quality primary healthcare services. It also focuses on optimizing available resources and enhancing private sector capacity to ensure sustainable improvements in health outcomes and a more resilient urban healthcare system. The Activity will address poor quality of care, congestion in public health facilities, uncoordinated referral system, weak community and surveillance structures, limited private sector capacity, and gaps in the enabling environment result in poor health outcomes. The project’s key expected results include the following: improved access to and use of quality, maternal, newborn and child health (MNCH), family planning/reproductive health (FP/RH), nutrition, and malaria services and improved disease outbreak response.

Job Summary:   The Community Engagement Officer will be responsible for providing technical support to USAID-supported Urban Health Activity interventions in the districts of Kampala, Mukono, and Wakiso. This includes overseeing community-based initiatives within the Primary Health Care framework, enhancing the capacity of urban community health workers, fostering partnerships and collaborations with key stakeholders, and driving performance management. The officer will also play a critical role in promoting positive health behaviours and lifestyle changes to improve health outcomes across the targeted communities among others.

Key Duties and Responsibilities:

• Planning, implementation and condonation of community interventions to improve the quality of community services.
• Reporting: Weekly, monthly and quarterly reports on the community activities, performance, and any requirement to the community Engagement Advisor
• Conduct weekly data analysis, interpretation and sharing with urban community health workers and their supervisors/leaders
• Support implementation with fidelity and to scale high impact community health services.
• Support accurate and timely community interventions data collection, review and reporting in the respective HMIS tools.
• Document promising practices & success stories in community health intervention services.
• Conduct routine field supervisor coaching to urban community health workers for supervision Quality assurance.
• Support the districts/authorities on implementation of an effective referral system at facility and community level for survivors’ access to timely quality case management services.
• Support GKMP district health directorates with implementation and integration of community services including GBV, One health approach, CEBS, Nutrition, Family planning, MCH, WASH, community case management among others.
• Support generation of integrated community service delivery work plans for supported district
• Mentor and coach community urban community Health workers/Actors and supervisors on provision of quality community health services
• Strengthen networks and linkages with public, and other implementing partners involved in community health programming &Participate in all USAID-U -ban Health Activity organized project meetings within the district.
• As needed, represent, and offer support in district technical meetings and engagements and actively seek out, identify, advise upon, and implement opportunities for collaborative work across the health sector
• Perform any other duties assigned by the supervisor.

Qualifications, Skills and Experience:

• Bachelor’s degree in social sciences or Community Development or Community Health or Nursing.
• Possession of a postgraduate degree in Public Health, Sociology or Community Health would be an added advantage.
• 3-5 years working experience.
• Strong interpersonal, communication and report writing skills.
• Should be flexible and willing to travel across implementation districts.
• Strong analytical skills mandatory.
• Excellent written and verbal communication or interpersonal skills is a must.
• Ability to prioritize tasks, take initiative, and work without constant supervision.
• Honest (Integrity), reliable, diplomatic, and well organized.
• Experience working with USAID supporting programs.
• Must be computer literate with proficiency in MS office suite.
• Collaborative team player.

Compensation: A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.

How to Apply:

All candidates should apply online at the link below.

Click Here

Deadline: 5th January 2025

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