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Job Title:   Commercial Performance Specialist_ South & West

Organization: Diageo

Duty Station: Kampala, Uganda

Reports To: Head of Commercial Operations & Divisional Sales Manager (Dotted line)

About Organisation:

Diageo is the world’s leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer and wine. These brands include Johnnie Walker, Crown Royal, J&B, Windsor, Buchanan’s and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Baileys, Captain Morgan, Tanqueray and Guinness.

About Us:

UBL operates in a competitive beverage market, facing challenges from both domestic and international brands. Our vision is to become the market leader by ensuring timely product availability and high-quality standards. This requires maintaining our facilities with the latest maintenance techniques to support seamless operations and cost-efficiency.

Job Summary:   To ensure that the Commercial Performance Reporting, Routines and processes are understood, that users are trained to use the systems and that business processes and working practices across the division and distributorships are in line with Diageo Way of World-Class Selling and Code of Business Conduct.

Leads the implementation and embedding of the customer marketing routines to deliver the cycle brief/ad hoc activities within the agreed timelines in the MBP, management of the execution within the customer marketing framework and within the M&E framework & Develops tracking and alarm mechanism to measure performance of the KPIs vs target, sets the rhythms to review and course correct in case of any deviations.

Identifies factor affecting individual performance within the performance management framework – Competence, Capability and Commitment, formulates remedial actions with collaboration with the line managers and follows through for closure of the actions.

Manage all promotions, Cycle and tactical by ensuring the mechanics can be run in DMS, the resource management process is clear for both commercial finance team the field sales team. Advice the activity lead where mechanics have a control gap and recommend on how it can run in DMS.

Manage any risks for both distributors (Debits) and UBL business by consistently monitoring all resource utilization and calling out risks and sharing mitigation plans.

Key Duties and Responsibilities:

Performance Management and Insights Generation

• On an ongoing and ad hoc basis reports on and verifies daily, Weekly and monthly Key performance Indicators (KPI) are updated based on the division needs.
• Identifying and understanding performance trends, assessing performance against targets and ensuring action plans and initiative are agreed with the DLT and implemented to close these gaps and achieve business objectives.
• Analytics capability support for the divisional distributor super user network.
• Ad hoc divisional sales data requests.
• Process and analyze large data-sets, producing clear findings and recommendations.
• Proactively seek out opportunities to add value to the business.
• Analyzes data trends and complex divisional problems to recommend solutions or strategies.
• Driving optimal and efficient usage of systems and tools of trade (DMS, Trax, CPM) to simplify trade execution in trade.
• Distributors are optimally using the DMS tool to effectively and efficiently manage their businesses.
• Primary point of contact of help for any system related issues for the division sales team and the distributor
• Capability support for the sales team on insights generations and usage of system
• Analyzing and proposing any new system requirements to serve current and future need.
• Fleet management – ensure the sales have their cars in good working condition, are utilized as per the Vehicle policy and within the budget allocated. Follows up on repairs and maintenance as per the policy.
• Coupa – management of the POs lifecycle.

Business Partnering & Project /Change Management

• Participate, influence and add value in business issues affecting commercial planning. Highlight and action potential opportunities and risks.
• Constructively challenge, input and maximize value in key BTL plans/activities and drive exceptional business performance through rigorous commercial planning, forecasting and performance routines.
• Ensure timely delivery of key customer marketing related projects and divisional tactical activities that enable in delivery of performance and business reputation.
• Commercial Planning Performance Routines & effectiveness
• Define, cascades and implements business processes, performance routines and rhythms towards achieving and governing the implementation of the business unit plans.
• Oversight to drive the rigor & quality of performance routines to ensure effectiveness in sales force and distributor management.
• Providing and cascading salesforce simplification and productivity solutions and coaching to enhance commercial team effectiveness.

Sales force management and reporting

• Keep DSM’s,RSM’s,TMDR’s,MDR’s fully informed at all times of objectives, progress and future Below The Line action plans so that effective planning and in-market activities can be implemented in a timely, efficient and effective manner
• Manage budgets and BTL assets to ensure that resources are secure and used in the most efficient and effective manner.
• Provide information and reports on performance to ensure that the sales, Customer Marketing and DLT are fully informed at all times.
• Manage contracted retail outlets in terms of contract compliance, optimal maintenance and placement of company material.
• Implement national presence marketing and promotion programs with optimum use of resources and materials in order to achieve the highest in-store visibility and sales performance for the key strategic brands throughout the division by gaining  the  active  support  of the trade through the Sales Force.

Qualifications, Skills and Experience:

• Business Degree level with strong academic record
• Strong understanding of field sales, Sales Operations and analytics- practical experience working in analytics environment.
• Well versed with data manipulation tools including but not limited to SQL, Advanced Excel, Power BI, tableau.
• 1–3 years FMCG experience, which must include 2 years within customer marketing or business process management
• Strong attention to detail.
• Excellent interpersonal skills including the ability to influence.
• Good understanding of project/change management

How to Apply:
If you desire to join the world’s leading premium drinks business, Diageo, in the aforementioned capacity, please click web link below.

Click Here

Deadline: 19th December 2024

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