The Ugandan Jobline

Job Title:  Teller (Several No Experience Customer Care Jobs)   

Organisation: Pride Microfinance Limited (MDI)

Duty Station:  Kampala, Uganda

About the Company:

Pride Microfinance Limited (MDI) is a Microfinance Deposit- taking Institution regulated and supervised by Bank of Uganda (BoU) under the MDI Act, 2003 and MDI Regulations, 2004 with a capital base of Ugx. 168.6 billion. Pride’s purpose is transforming lives responsibly. Pride offers innovative financial solutions to largely people at the base of the economic pyramid and serves its customers through 42 networked branches and 5 contact offices spread across the country and implements sustainability sound practices throughout its business operations to create a positive impact through three sustainability pillars; economic, environment, and social as well as contributing to the Sustainability Development Goals (SDGs) and their investable sub-goals that relate to microfinance activities.

Job Summary:  The Teller reports to the Branch Operations Manager and is responsible for handling and posting all across-the-counter cash transactions on behalf of Pride in accordance with the set policies and procedures.

Key Duties and Responsibilities:

• Take deposits and pay customers across the counter and ensure that all deposit and withdrawal transactions are handled with accuracy and according to laid down policies and procedures.
• Buy and sell foreign currency to the customers at the approved rates
• Scrutinize the details of each transaction to ensure that the Company is protected against fraudsters and money laundering.
• Exercise prudence and safeguard cash and other valuable items/instruments such as cheques, controlled stationery, stamps etc, in his/her custody while on duty.
• Promptly post all transactions made in a day and account for and reconcile cash at the end of the day and
• Keep records and transaction documents (filling of documents).

Qualifications, Skills and Experience:

• Diploma or Bachelor’s degree in any Discipline
• Candidates should also possess 2 principle passes at A’ Level and credit passes in English and Mathematics at O’ Level.
• Should be willing to work in any part of the country.
• Should be fluent in commonly used local languages.
• Should have customer awareness and emotional intelligence skills, excellent interpersonal and communication skills
• Should have good verbal and written communication skills
• Should not be more than 35 years of age.

How to Apply:

If you believe you have the necessary skills and experience and desire to make a difference, apply immediately and send a detailed CV to HEAD PEOPLE & CULTURE, using either the address below; emailing to: recruitment@pridemicrofinance.co.ug

Deadline: 8th November 2024.

NB: Only Shortlisted Candidates Will Be Contacted

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