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Job Title:    HR Shared Services Officer (Fresher Jobs)  

Organisation: NCBA Bank Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Senior Human Resource Business Partner

About the Company:

NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.

Job Summary:   The purpose of the role is to provide day to day administrative support to the team. This will involve working closely with the team to ensure all the HR areas are executed exceptionally as per the defined procedures and practices. The role shall also ensure that reports and data analyses Is prepared proactively to yield insights and that staff information is managed securely.

Key Duties and Responsibilities:

Customer

• Ensure the following HR processes are executed exceptionally as per the HR Policy and procedures:
• Staff on-boarding -liaise with the concerned stakeholders to ensure the best staff experience is
• Process payroll and an related statutory deductions on a monthly basis.
• Documentation processing, flow and filing management, to ensure quality and TATS measures are achieved.
• Provide end-to-end administrative support to all the HR processes.
• Wok closely With the team to execute first-time-resolution of Issues raised by staff to the department, in the achievement of exceptional internal customer service.
• Champion HR analytics through use of data and Metrics for decision making

Internal business processes

• Collectively drive the adherence to approved policies and procedures and provide feedback on the some to as to keep them competitive.
• Be an advocate for a continually improving way of working within the team to drive efficient and impactful engagement and accurate delivery of service.
• Proactively participate in organisation projects

Learning and growth  

• Maintain own high performance.
• Own up-to-date and actioned competency assessments and development plans.
• Nil disruption to business / loss of business due to lack of own succession and back-fig.
• Maintain the desired 360-degree feedback score.

Financial

• Work with in approved budgets and stipulated time lines for assigned tasks and responsibilities, explore and utilise cost saving opportunities.

Qualifications, Skills and Experience:

Academic:

• Bachelor’s degree from a recognized accredited university.

Professional:

• At least 2 years’ experience in administrative HR or operations in a mid-sized organisation.

Desired work experience:

• Proven track record of consistently supporting the achievement of operational processes HR.
• In-depth knowledge of the local banking industry, banking products, banking services and banking regulations.
• Sound working knowledge and understanding of all labour regulations and practices.

How to Apply:

All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the link below.

Click Here

Deadline: 8th November 2024

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