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Job Title:  Corporate Accounts Manager

Organisation: K2 Telecom

Duty Station: Kampala, Uganda

About Organisation:

K2 Telecom is a telecommunications service provider offering the best-in-class data, voice and mobile money services across the country. K2 Telecom is an indigenous brand with a vision to become the leading and most popular people-oriented telecom brand in Uganda.

Key Duties and Responsibilities:

• Negotiate contracts and pricing terms with clients to secure profitable deals and maintain competitive positioning
• Set, deliver and track sales target as aligned with company business objectives
• Develop and maintain excellent knowledge and understanding of the business, competitors and industry.
• Acquire a thorough understanding of our customer needs and identifying new opportunities
• Expand relationship with existing customers by continuously proposing solutions to meet their objectives to sustain repeat business
• Generate new sales using existing and potential customer networks and own pipelines
• Developing trust relationships with a portfolio of major clients to ensure account retention.
• Managing a portfolio of accounts to achieve long term success.
• Suggest actions to improve sales performance and identify opportunities
• Provide superior customer service and ensure customer satisfaction
• Act as point of contact and handle customer’s individual needs
• Communicating and coordinating with internal teams to deliver solutions
• Consider the correct services are delivered to clients in a timely manner
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular performance reports to management using key account metrics

Leadership tasks

• Taking initiative to drive results and achieve quotas
• Be able to review documentation submitted to understand customer requirements
• Manage customer relationships in terms of service level delivery

Qualifications, Skills and Experience:

Education.

• Bachelors Degree in Business Management or any related course
• Ability to execute sales targets with other team members
• Understanding of acquisition and sales in both corporate, individual and SME market segments
• Proficiency in Microsoft Office and Google Suite

Experience.

• At least 3-4 years experience in direct sales with intelligent security systems & telematic technology or systems
• Excellent communication, presentation, interpersonal & documentation skills
• Good organizational and time management skills and ability to work on tight deadlines
• Minimum of 3 years work experience in Direct sales environment
• Must have knowledge and experience in executing trade activations and sales pitches in offices/companies, trade fairs and door to door activities

Knowledge, Skills & Competences

• Hands on experience in direct sales, account management and an ability to deliver excellent customer experience
• Ability to function under pressure and adherence to deadlines
• Business acumen with problem solving attitude
• Team work and focus on delivering superior customer experience

How to Apply:

IF YOU ARE THE PERSON DESCRIBED ABOVE AND ARE INTERESTED IN APPLYING

Please Only Submit Your Application by email to recruitment@k2telecom.ug

You Must Include a PDF Resume and a One-page Cover Letter That Sufficiently Addresses the Following

• What motivated you to apply for this role?
• In your own words, what will make a Corporate Accounts Manager in this role successful?
• What else would you like to share with us as we consider your application? (You may discuss expected constraints, personal circumstances, professional aspirations, or anything else you feel would be relevant for the hiring committee to consider).

We are excited to read your cover letter. Please note that applications without the required materials will not be considered.

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