Broker Relationship Officer – Retail Jobs – Jubilee Health Insurance Company of Uganda Limited (JHICU)

Job Title:  Broker Relationship Officer – Retail 

Organisation: Jubilee Health Insurance Company of Uganda Limited (JHICU)

Duty Station:  Kampala, Uganda

Reports to: Country Head of Sales – Retail

About Organisation:

Jubilee Health Insurance Company of Uganda Limited (JHICU) is the number 1 insurance provider in Uganda.  We boost of over 80 years of service provision all over East Africa.

Key Duties and Responsibilities:

Build and maintain strong partnerships with brokers specifically on Retail medical insurance.

Act as the primary liaison for strategic brokers, providing seamless resolution of queries and issues from the respective brokers on our books.

Deliver presentations to key stakeholders, including clients, when required.

Collaborate with underwriters to support business growth by assisting in sales and development efforts.

Drive portfolio expansion by generating new sales and managing renewals.

Monitor broker performance metrics, achieve sales targets, and maintain productive and effective relationships.

Conduct market and competitive analysis to recommend adjustments in sales and marketing strategies.

Oversee timely premium collection, ensuring adherence to company/regulator policies.

Ensure all business meets underwriting standards, contributing to the overall profitability of the portfolio.

Qualifications, Skills and Experience:

Bachelor’s degree from recognized University.

Four (2-3) years experience in business development & sales with a reputable Insurer or in related field.

Must hold a Certificate of Proficiency (COP) or higher qualification in related field.

Computer literacy especially in Microsoft packages.

Good negotiation, presentation and communication skills.

Customer Relation Management.

Expected qualities;

A customer-centric mindset with a strong focus on delivering excellent service, building relationships, and enhancing customer satisfaction.

Demonstrated ability to analyze data, generate reports, and draw insights to drive process improvements and enhance team performance.

Strong organizational skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

Ambitious mindset focused on continuous improvement and innovative thinking.

Open-minded and adaptable to new approaches, challenging traditional industry norms.

How to Apply:

If you are qualified and seeking an exciting new challenge, please send your application, CV together with your academic documents as one document either in PDF or Word Format to This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Jubilee Health Insurance Company of Uganda (JHICU) → quoting clearly the Position in the subject line

Deadline: 11th October 2024 by 5pm

NB: Only shortlisted candidates will be contacted.

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