The Ugandan Jobline

Job Title:   Branch Manager

Organisation: 4G Capital

Duty Station: Kampala, Uganda

Salary: UGX 969,900 /=

Reports to: Sector Manager

 

About Organisation:

4G Capital (4th Generation Capital) empowers micro and small businesses in Sub-Saharan Africa to grow and succeed. This not only means access to credit, but also the skills to use it correctly. It’s why our first product blends loans with financial education.

 

Job Summary:   4G Capital Branch Managers are responsible for the management, operation and performance of 4G Capital Units. They oversee customer applications, approvals, disbursement of loans and their collection. They directly deliver profitability by meeting sales and collections targets and are held responsible for Branch performance.

Key Duties and Responsibilities:

Profitability: Achieve monthly disbursements and collections targets for the unit. Including all other set KPIs.

Loan verification: Spoof calling, Reference check and ID check

Due diligence before loan approvals

Leadership & Problem Solving: Support teams in the branch in all unit functions, logistics and performance issues with a view to attaining targets set and creating an efficient work environment for the sector.

Fraud Prevention: Ensure all fraud related matters noted in respective units are noted and flagged up within reasonable time.

Ensure Branch adherence to SOPs and policies

Service Delivery: Deliver first-rate customer service and ensure teams in the branch follow the customer complaints procedure.

Relationships Building: Build excellent relationships with customers, customer-partners and opinion leaders in the branch

Reporting: Provide accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities in the sector.

Administrative Duties: Ensure the office is clean, filing, procurement and inventory management.

Financial Inclusion Reach: Promote the extension and deepening of financial Market

Customer Protection & Counter Indebtedness: Ensure all units promote responsible lending by observing affordability SOPs, customer follow up and SMART customer care standards

 

Qualifications, Skills and Experience:

Must have served in a Branch Manager position for more than 1 year

Must have demonstrated leadership skills

A bachelor’s qualification in a business related course

Computer literacy – Fluent in English (written and verbal)

Must be willing to relocate anywhere in the country

Team Player

Detail orientation

Self-motivated and pro – active

Flexibility and ability to adapt to change

Problem solving / solution driven / negotiation

Confident

Excellent communication skills – articulate and well spoken

Integrity and ability to work in a team

 

How to Apply:

All interested and qualified candidates should send their applications online at the link below.

 

Click Here

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

 

Related Jobs