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Job Title:  Field Service Technician (2 Jobs)

Organisation: Tulima Solar (U) Company Limited

Duty Station: Gulu and Yumbe, Uganda

About the Company:

Tulima Solar (U) Company Limited is focused on creating solar-powered products that have a direct and significant impact on productivity. We identified how to deliver clean-energy powered equipment to off-grid communities, and also how to deliver these products so that they are affordable to smallholder agribusinesses.

Job Summary:   The Field Service Technician is a critical member of our growing team. For an early-career professional or engineer with electronics experience, it is a great opportunity to develop your skills and build a career in the growing solar industry.

Key Duties and Responsibilities:

• You are responsible for a variety of mission critical areas that will give you exposure to all aspects of our operations and technology:
• Customer technical support (level 2) and support to our customer services team;
• Field service repairs, removals and installations, involving travel;
• Testing and quality control of solar, battery, and communications hardware received from manufacturer;
• Assembly, soldering and production activities of products for testing and/or sale;
• Product development support, including prototype hardware programming, measurement, and testing;
• Troubleshooting of hardware failures, determining root cause and potential fixes;

Qualifications, Skills and Experience:

• The Field Service Technician needs to be experienced with a number of technologies, responsible, and eager to learn:
• Hold a Technical Certificate or Diploma in Electrical, Electronic or Mechanical engineering or, manufacturing process control or related field;
• Minimum of two (2) years in digital circuitry and electronics, including measurement and assembly (basic);
• Minimum of two (2) years in installations and maintenance of solar systems.
• Experience with technical support, either in a call-center or internal context;
• Excellent communication skills: able to diagnose and instruct;
• Highly organized and process-oriented;
• Thorough with great attention to detail;
• Excellent quality control skills for work done;
• Desire to develop as a technologist and learn the solar industry;
• Quick, flexible learner that can acquire some of the necessary skills on the job.

Location: The roles are based in Yumbe and Gulu and/or surrounding regions based on the need to be determined by the immediate supervisor with a considerate amount of travel.

Pay: Compensation is a competitive salary based on the role and prior experience.

No relocation bonus or stipend is included.

How to Apply:

Submit your application to recruitment@tulimasolar.com.

Deadline: 11th November 2024 by 12:00 Noon

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