Several No Experience Sales and Customer Care Personnel Jobs – Waya Collectives

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Job Title:  Sales and Customer Care Personnel (Several No Experience Jobs)

Organisation: Waya Collectives

Duty Station: Kampala, Uganda

 

About the Company:

Waya Collectives is building a new wave of African consumer brands.

 

Job Summary:   Are you a people person with a knack for closing sales and providing exceptional customer service? We’re looking for Sales and Customer Care Personnel to elevate our customer experience and drive sales growth. As the frontline ambassador of WAYA, you’ll engage with customers, resolve issues, and help them find the perfect products to suit _their needs. If your commitments can”t allow you to offer 7 days, do let us know for a minimum of 3 days a week.

 

Key Duties and Responsibilities:

  • Drive Sales Growth: Engage with customers, recommend products, and exceed sales targets.
  • Provide Stellar Customer Service: Respond promptly to inquiries and resolve issues to ensure customer satisfaction.
  • Manage Customer Relations: Build strong relationships, follow up on purchases, and encourage repeat business.
  • Process Orders and Payments: Handle transactions smoothly and efficiently
  • Support Marketing Initiatives: Promote new products, sales events, and special offers.
  • Maintain Product Knowledge: Stay updated on our product range and share insights with customers.
  • Handle Customer Feedback: Collect and report feedback to improve our products and services.
  • Assist in Store Operations: Support day-to-day operations, restocking, organizing displays, and maintaining a welcoming shopping environment.





Qualifications, Skills and Experience:

  • Experience: 1+ years in sales and customer service, preferably in fashion or retail.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Sales Acumen: Proven ability to meet and exceed sales targets
  • Customer Service Orientation: Passion for helping people and providing top-notch service
  • Problem-Solving Skills: Efficiently handle customer complaints and resolve issues
  • Tech-Savvy: Comfortable with point-of-sale systems and sales-related technology; CRM software familiarity is plus
  • Flexibility: Willingness to work weekends and holidays
  • Team Player: Ability to work collaboratively with colleagues.

 

How to Apply:

All candidates should send their updated CVs, cover letters and two references to hello@wayacollective.com

 

Deadline: 22nd September 2024

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

 

Date Posted 2024-09-18T08:57
Valid Through 2024-09-23T00:00
Employment Type FULL_TIME
Hiring Organization Waya Collectives
Job Location Kampala, Kampala, Kampala , 0256, Uganda

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