Job Title: Senior Officer Information Services
Organisation: Uganda Communications Commission (UCC)
Duty Station: Bugolobi, Kampala, Uganda
Reports to: Manager Information Resources
About the Company:
The Uganda Communications Commission (UCC) is a statutory body established under the Communications Act 2013 to regulate Telecommunications, Broadcasting and Postal sub-sectors. In carrying out its mandate and mission of driving the development of a robust communications sector in the country.
Job Summary: To manage the Commission’s records management program and to ensure professional records management practices are applied to effectively meet the organisation’s records information needs.
Key Duties and Responsibilities:
- Develop and implement efficient retrieval tools for information management in the registry and records centre.
- Maintain and update the UCC file classification scheme, and file diary, and create new files as per organisational business activities.
- Coordinate with courier service providers to ensure timely delivery of incoming and outgoing items.
- Maintain records with permanent enduring value in the records centre.
- Coordinate the digitisation of commission records with permanent enduring value in the records centre.
- Conduct onboarding sessions for staff on registry procedures and the Electronic Records and Document Management System (ERDMS).
- Provide technical support to departments regarding filing and records management.
- Handle budgeting and reporting responsibilities for the registry and records center.
- Manage and review the performance of direct reports to ensure alignment with organisational goals, assigning tasks effectively, and setting goals for development planning.
- Maintain flexibility to accommodate any other duties assigned by the line supervisor from time to time.
Key Performance Indicators
- Adherence to file management practices.
- Incoming and outgoing items delivered on time.
- Accuracy and completeness of records management.
- Average response time to departmental inquiries.
- Regular staff performance reviews.
Qualifications, Skills and Experience:
Education and Professional Qualifications
- Master of information science, information systems, or business administration with a focus on information systems.
- Bachelor of Library and Information Science.
- Membership in a relevant professional body.
Working Experience
- Minimum of four (4) years in information management or related field
Skills, Knowledge and Abilities
Technical
- Proficiency in database management.
- Expertise in records and information management.
Behavioural
- Strong communication skills.
- Excellent customer service abilities.
- Demonstrated integrity.
- Effective supervisory and leadership skills.
How to Apply:
All candidates should complete the online application form and upload their CV, cover letter and relevant certificates at the link below. The CV must include 3 referees including their email address and telephone number.
Deadline: 28th September 2024 by 5:00pm
Note: Only shortlisted candidates will be contacted. UCC is an Equal Opportunity Employer. Any form of canvassing will lead to automatic disqualification.
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