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Job Title:  Product Development Analyst

Organisation: DFCU Bank

Duty Station: Kampala, Uganda

Reports to: Manager- Product Development

About the Company:

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary:   Reporting to the Manager- Product Development, the role holder will be responsible for planning product design, product development, product evaluation, and influencing the product roadmap in line with agreed plans.

Key Duties and Responsibilities:

• Identify customer segments with their respective needs at a granular level, creating personas, customer journeys and attributes that are addressed with Bank products or features using data insights to recommend opportunities that deliver on business aspirations.
• Participate in the quality and completeness of the finished product by applying best practices to acceptance testing and using product expertise to influence test cases.
• Liaise with and support the marketing team for new product launches, reviews, and initiatives for low-performing products and increased product adoption.
• Conduct research for rich insights, develop proposals, and work with vendors or application development teams during the design and prototype process.
• Determine and agree on product specifications according to several various factors and use cases.
• Analyze market trends, and develop sales, price and profitability plans for new products in conceptualization in collaboration with the business teams.
• Recommend existing Product improvements and identify new opportunities to increase business growth and revenue realization.

Qualifications, Skills and Experience:

• A Bachelor’s Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or a related field.
• Adept at Financial Technology & Innovation.
• A professional qualification in financial services and technology.
• Project Management (e.g. Prince II or Agile Methodology) would be an added advantage).
• 3-5 years’ relevant work experience at a large financial services institution.
• Ability to prepare product papers / Business cases.
• Ability to lead and inspire fintech teams that bring products to market faster than our competition is critical.
• Demonstrated ability to link and apply complex technologies to business strategies & a high proficiency in Information and Communication Technology.
• Passionate about product innovation and improving consumer experience.
• Strong skills in business process analysis and redesign.
• Strong understanding of banking operations, FinTech, and product development trends.
• Strong skills in project management and project execution.
• Familiarity with the financial services industry in Uganda.
• Strong understanding and experience in digital banking services.
• Experience collaborating with a team of programmers with varying skill sets.
• Entrepreneurial mindset with the ability to work in a rapid and iterative development environment.
• Experience with data analytics and tagging concepts.
• High level of integrity and strong entrepreneurial skills.
• Strong skills at relationship building.
• Self-drive and initiative.
• Strong leader with soft-power skills.
• Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information.
• Extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment.
• Proven ability to collaborate cross-functionally and influence outcomes.
• Demonstrated ability to adapt to changing business priorities and a strong work ethic.
• Endlessly curious about how emerging digital trends can translate into excellent customer experiences.

How to Apply:

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:

Vacanciesbank@dfcugroup.com

Deadline: 23rd September 2024.

NB: Only shortlisted candidates will be contacted. Please note that all recruitment terms and conditions as stated in the HR Policies and Procedures Manual shall apply.

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