The Ugandan Jobline

Job Title:     Health Centre Manager

Organisation: AAR Healthcare

Duty Station: Gulu, Uganda

Reports to: Senior Health Centre Manager

 

About the Company:

AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 38 Outpatient Centres and Emergency Rescue Unit in the region and serving over 800,000 clients annually from all major medical insurance providers as well as non-insurance clients across the social divide. AAR Healthcare’s success has largely been driven by our people and their commitment to always offer high quality and affordable healthcare – by operating responsibly, executing with excellence and applying innovative technologies.

 

Job Summary:   Strategic direction for Health Centre operations in line with corporate and clinical operation’s strategies.

Key Duties and Responsibilities:

Ensure Consistent, high quality outpatient service delivery in the Health Centre.

Management of risk Ensure compliance with treatment protocols and drug formularies and other SOPs.

Lead and develop staff capable of delivering on the mandate of the Health Centre.

Ensure resources are effectively and efficiently utilized to deliver desired results.

Ensure development and implementation of annual operating plans and budgets for the health Centre.

Manage Health Centre performance and budgeting.

Ensure that the clinic is operated in accordance to standards set by the relevant Medical/government institutions.

Manage clinic finances and ensure that all Claims and supporting schedules are Accurate and submitted in a timely manner.

Data integrity: Ensure that all clinic staff handle clinic and business matter with utmost confidentiality and Integrity.

Ensure delivery of appropriate, consistently high-quality, cost-effective preventive and curative clinical services to all AAR members, Direct Billing clients and walk in clients.

Lead, direct, develop and manage all aspect of Health Centre operations.

Safe-guard corporate interests in the process of providing Health Centre services.

Develop a deep understanding of the needs, opportunities and challenges of the individual clinics and articulate the same with the view of finding creative solutions.

You will also carry out any other duties that may be assigned to you.

 

Key performance areas:

Clinical risk management

Health Centre Leadership.

Cost management

Clinic Human Resource Management

Corporate image and customer retention

Quality of service and customer satisfaction

Service delivery processes

Claims management

Revenue generation

Profitability.

Budgeting.

Department Rota and staff scheduling.

Reporting: Ensure that financial and clinical reporting is done in a timely and accurate manner.

 

Key performance measures:

Profitability of Health Centre.

Lab and pharmacy utilization.

Development of specialized clinics.

Quality of service.

Customer satisfaction rating.

Leadership for the Health Centre.

Management of operating costs and wastage.

Budget Revenue.

Individual Health Centre performance.

 

Qualifications, Skills and Experience:

Degree in Medicine or Diploma in Clinical Medicine with relevant clinical experiences in managing a Health Centre.

A Master’s Degree with relevant experiences managing comparable units in non-government organizations is an added advantage.

Nursing training: Degree in Nursing with proven experience as a nurse manager in a large outpatient unit.

Other competencies:

Possess a high-level business acumen.

Proven Leadership skills, good inter-personal skills, and ability to build personal relationships with other members of staff, to enhance corporate performance

Be highly action oriented.

Have distinguished level of maturity.

A proven track record in delivering results.

Possess good analytical skills.

Possess strong communication, negotiation, conflict resolution and administrative skills.

Have distinguished level of maturity and excellence in multi-disciplinary health care management.

 

How to Apply:




All candidates should send their updated resumes and cover letters via Email to recruitment@aar-healthcare.ug with the subject line “Application for Health Centre Manager – [Your Name].”

 

NB: We look forward to reviewing your application and will contact selected candidates for further steps. Thank you for your interest in joining our team!

 

Deadline: 11th October 2024

 

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