Job Title: Customer Relationship Officers (Graduate Trainees) Western, South western,…
Fresher Officer Information Services Job Opportunities – Uganda Communications Commission (UCC)
Job Title: Officer Information Services (Fresher Jobs)
Organisation: Uganda Communications Commission (UCC)
Duty Station: Bugolobi, Kampala, Uganda
Reports to: Senior Officer Information Services
About the Company:
The Uganda Communications Commission (UCC) is a statutory body established under the Communications Act 2013 to regulate Telecommunications, Broadcasting and Postal sub-sectors. In carrying out its mandate and mission of driving the development of a robust communications sector in the country.
Job Summary: To support the commission’s Records Management Program by implementing best practices for the registry in line with the Commission’s Corporate mission.
Key Duties and Responsibilities:
- Receive incoming mail and invoices, both physical and electronic copies.
- Classify physical copies of outgoing mail and electronic copies (in the ERDMS)
- Transfer records from departments to the registry.
- Manage the appraisal, weeding and boxing of inactive files and transfer them to the records centre.
- Retrieve and distribute files required by staff.
- Attend to internal and external inquiries concerning inbound mail and invoices.
- Support ERDMS Operations/usage and appraise subordinates.
- Maintain flexibility to accommodate any other duties assigned by the line supervisor from time to time.
Key Performance Indicators
- Accuracy and completeness of classification for physical and electronic outgoing mail in the Electronic Records and Document Management System (ERDMS).
- Timeliness and accuracy in managing the transfer of records from departments to the registry.
- Timeliness and effectiveness in the retrieval and distribution of files requested by staff.
- Responsiveness and efficiency in managing internal and external inquiries related to inbound mail and invoices.
Qualifications, Skills and Experience:
Education and Professional Qualifications
- Bachelor’s degree in library and information sciences, records or archives management, or public administration & management.
Working Experience
- Minimum of two (2) years of relevant experience
Skills, Knowledge and Abilities
Technical
- Information Management
- Task and Organisational Skills
- Analytical and Administrative Proficiency
- Computer Skills and Professionalism with a Focus on Teamwork
Behavioural
- Integrity
- Attention to Detail and Problem-Solving
How to Apply:
All candidates should complete the online application form and upload their CV, cover letter and relevant certificates at the link below. The CV must include 3 referees including their email address and telephone number.
Deadline: 28th September 2024 by 5:00pm
Note: Only shortlisted candidates will be contacted. UCC is an Equal Opportunity Employer. Any form of canvassing will lead to automatic disqualification.
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