Job Title: Verification Officer (Several Fresher Jobs)
Organisation: WATU Credit Limited
Duty Station: Kampala, Uganda
About Organisation:
WATU Credit Limited is a focus driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life. As Africa’s fastest-growing Asset Finance Company, we see the continent’s bright and prosperous future and want to be part of making it a reality.
Job Summary: The Verification Officer is responsible for assessing data accuracy on approved client loans and to ensure inaccurate elements are flagged and re-assessed for correction or amendment
Key Duties and Responsibilities:
- To verify the authenticity of the following documents as well as the information contained therein by calling back the relevant customers to confirm the correct information.
- Data entry and approval/ verification of key stages during the onboarding process in accordance with SLA
- Ensure ALL sales are completed within recommended timelines and if not to communicate to the Front Office concerned for follow-up
- Proactively identify trends that may affect the quality of submitted documents and ensure corrective action and escalation to the team leader is applied appropriately.
- Actively perform fraud checks to limit the risk of fraudulent or inaccurate application processing.
- Clearly define reasons for rejecting loans during verification
- Liaise with team supervisors in case of issues affecting OBS
- Work as a team to save time.
- Conduct all activities in accordance with the company’s policies, processes, and code of conduct
- Fulfill any reasonable tasks given or approved by management that is work-related and aimed towards the company’s goals and targets
- Proactively recommend improvements and innovative ideas to increase business efficiency
- Action all administrative duties as per the agreed process.
Qualifications, Skills and Experience:
- At least a Bachelor’s Degree in any related field with a minimum of 2-3 years experience in a similar role
- Must be analytical & pays great attention to detail
- Results-driven and Customer service attitude — friendly, polite, good listener, uses initiative
- Ability to deal with difficult clients or customers Self-motivated
- Excellent organizational and Computer skills such as MS Word, Excel, PowerPoint, etc.
- Ability to meet deadlines and work well under pressure
- Ability to work with minimum supervision
- Ability to work well as an individual and a team player
- Creative thinking and problem-solving abilities
- Previous work experience in Telecom or microfinance institutions will be an added advantage.
NOTE: That only successful candidates will be contacted
How to Apply:
All suitably qualified candidates should apply online at the link below.
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