Job Title: Contact Centre Officer (Several No Experience Customer Care…
Regional Credit Administrator Careers – Finance Trust Bank (FTB)
Job Title: Regional Credit Administrator
Organisation: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Manager Credit Administration
About the Company:
Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 34 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Role of the Job: To pro-actively ensure that all loans in the region are processed, disbursed and monitored in accordance with the credit policies and procedures.
Key Duties and Responsibilities:
Reporting:
Credit Administration
- Credit Files and security Management
- Security and other documents are duly executed and properly protected from fire, theft etc.
- Credit Files are maintained in line with the Records Management Procedure.
- Availability of all collaterals with supporting documents and easily referenced.
- Insurance renewals are up to date on assets taken as collateral.
- Loan files have valid valuation reports by approved valuation firms.
- Ensure dual custodian of the securities to safeguard any possibilities of loss.
Legal Implementation
- Risks identified prior to loan disbursement processes were properly managed to an acceptable level.
Loan disbursement
- Risks identified prior to loan disbursement processes were properly managed to an acceptable level. Loan disbursement
- Disbursements completed in line with conditions set.
- Credit facilities are disbursed only after all contractual terms and conditions have been met and all required documents received save for exceptions by Management approval.
- Compliance with policy and procedures relating to disbursement.
- Confirm that disbursed loans were used for the intended purpose and applicable fees were collected.
Credit underwriting
- Ensure oversight of the credit underwriting team to achieve the desired competencies and efficiency
Credit monitoring:
- Ensure daily review of loans in arrears and follow up for timely collection.
- Review daily system credit monitoring
- reports, identify non-performing accounts with irregularities, and proactively follow up with branches to ensure corrective action in line with credit policy.
- Monitor & ensure adequacy of provisions for all loans, also review of provisioning/ write off prior to submission to management to ensure accuracy alignment with regulatory requirements.
- Always ensure uniform loan provisions for related exposures.
- Conduct the previous day loan disbursement reviews for accuracy and data reliability.
- Monitor the structuring of all disbursed loans in the system to ensure their repayments are properly aligned to the cash flow patterns.
- Monitor grading of accounts, related provisioning, and promptly recommend amendments to relevant approving authorities as and when the risk profile of borrowers change.
- Ensure daily monitoring compliance with conditions precedent, conditions subsequent, and covenants.
- Monitor facilities on regular basis to ensure subsequent utilization is in adherence with the terms of approval
- Raise day-to-day system issues/bugs to ICT and follow-up for timely resolution.
Compliance, audit and corrective actions:
- Ensuring post disbursements are in line with approved terms and conditions and ensuring that all credit related issues are timeously resolved.
- Follow up on resolution of audit and supervisory issues as well as implementation of audit recommendation to avoid any repeat findings on the department.
- Ensure that adequate insurance covers and/or collateral is maintained.
Compliance, audit and corrective actions:
- Coordinate with branches to ensure timely monthly reporting of all non-performing and watch listed accounts.
- Submission of reports on large exposures, expired insurance policies, reports on loans without any single payments.
- Identification of potential problem customers at an early stage.
- Produce daily, monthly and quarterly credit reports to relevant authorities.
- Ensure timely posting of settled insurance claims and paying off loans accordingly.
Qualifications, Skills and Experience:
Minimum educational and technical competence requirements:
- A Business degree in Commerce, Business Administration or any related discipline.
- A minimum of 3 years’ experience in Credit operations
- Good verbal and written communication skills
- Advanced, computer literacy, numerical skills and statistical skills.
- Team player, ability to work under pressure and in position to exercise excellent judgment.
- Good Customer Service Skills.
- Good Sales and Marketing skills.
- Good knowledge of MS Office applications.
- Proficiency in MS Excel with advanced skills
- Good teamwork skills.
- Flexibility to work and travel upcountry.
NB: The position carries an attractive salary and benefits package.
How to Apply:
All suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, P.O. Box 6972, Kampala, Uganda, TWED PLAZA, Plot 22B, and Lumumba Avenue and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.
Deadline: 31st August 2024
NB: Only shortlisted candidates will be contacted directly on Tel. Numbers 0312222600 or 0414 341275 ONLY.
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