The Ugandan Jobline

Job Title: Programme Support Officer

Location: Jinja, Uganda

Reports to: Team Leader INSPIRE

 

About Project:

GOAL and its consortium partner, Wageningen Environmental Research (WENR) will be commencing on an anticipated 5 years resilient and inclusive economic development programme funded by the Embassy of the Kingdom of Netherlands in Kampala.

 

The objective of the programme is to build climate resilient and more productive farming systems and livelihoods, with environmentally sustainable and commercially viable practices, as such sustainably increasing productivity and income of 200,000 smallholder farming households (SHF) in Busoga and Lango regions. The project is built around four pathways and outcomes:  Pathway and Outcome 1: focuses on enhanced social resilience and agency in SHF households and communities; Pathway and Outcome 2: focuses on ensuring SHF farming systems are more sustainable, productive and resilient to shocks.; Pathway and Outcome 3: focuses on SHF actively participating and benefiting in inclusive markets ; and Pathway and Outcome 4: ensures SHF have enhanced voice and influence to address market system issues.

 

Job Summary: The Programme Support Officer will be responsible for providing programme and administrative support to the Programme Department, contributing to Programme Team coordination as well as supporting the reporting and grant compliance process. The Programme Support Officer (PSO) will work with the Team Leader and interact with the different programme leads, as well as key leads in the Systems and Finance Department.

 

Key Duties and Responsibilities:   

Programme Implementation Support

• Coordinate with the Team Leader, Deputy Team Leader, MEAL Coordinator and Pathway leads to plan and schedule Tri-Annual portfolio meetings, take minutes, circulate, and properly file notes.
• Coordinate with programmes, MEAL, and finance to ensure the Partner Management Tracker and Budget Management Tools are reviewed and updated, actions are saved on Share point and shared with the respective teams.
• Maintaining Programme Quality and Team trackers for the Programme Department’s quarterly and annual KPIs and deliverables.
• Planning and scheduling key internal team meetings.
• Work with the Team Leader to coordinate the completion of quarterly Program reporting.
• Track and follow-up on requests to the Team from the Team Leader.

Grant Monitoring and Reporting

• Ensure that the HQ Monthly report is completed for the designated sections.
• Schedule and ensure attendance at grant opening, midterm review and closing meetings.
• Maintain and update the reporting, invoice, and grant compliance tracker.
• Calendarize, circulate monthly reminders and reporting timelines for upcoming report deadlines to Programmes, MEAL, Finance, HQ Uganda Desk Officer, and other HQ department focal points.
• Support the completion of partner and donor reports, including coordinating their development with Programmes, Finance and MEAL focal points, reviewing for quality, undertaking copy editing and formatting and check for overall adherence to donor reporting and contractual guidelines.
• Ensure donor correspondence and key information is filed in appropriate folders, and support in ad-hoc and other donor communication and material development as needed.
• Support in our partner on-granting processes including coordinating their onboarding and monitoring and tracking progress once onboard.

Internal and external communication and visibility 

• Coordinate with the programme leads to track and document participation in external coordination meetings and events, that staff are attending and ensure notes are shared and saved on SharePoint.
• Respond to ad-hoc requests from HQ for document or information that may arise and respond proactively.
• Ensure all PPT presentations follow GOAL branding guidelines (project and external presentations)

Administrative and Workflow Support

• Record minutes and actions from all meetings attended, circulating, and saving notes and updating the Action Tracker, in a timely way.
• Champion the use of Share Point and Teams, acting as a positive example and resource to support all staff to use these vital organisational platforms.
• Ensure all folders are up to date, new folders and folder structures and Teams Channels are set up in a timely way, and relevant people have access links.
• Ensure weekly, GU monthly reports are submitted on time, in the right format, shared with Team Leader, saved on SP, and tracked on the PQ Tracker.
• Ensure all Departments have timely access to relevant documents, including contracts, reports, meeting minutes and key actions, to support country programme compliance and coordination.
• Support Programme Team to submit required paperwork and file documents.

Qualifications, Skills and Experience:

Essential Criteria

• Undergraduate degree in Development Studies, Social Sciences, or a related discipline.
• Minimum 3 years experience in a similar role in the development sector
• Experience in grant and donor reporting.
• Critical analytical skills with ability to pay keen attention to detail
• Excellent experience in use of Word, Excel, Outlook, Microsoft 365, good typing skills and general computer literacy.
• Excellent communication skills

Desirable criteria

• Ability to work under pressure and prioritise different tasks in a changeable environment.
• Ability to work both independently and within a team.
• Assertive, but able to keep good relations, strong interpersonal and relationship building skills.
• Flexible and hardworking and willing to sometimes work long hours or in remote locations to meet the needs of the Programmes Team.

 

GOAL

Established in 1977, GOAL is an international humanitarian agency, with a global team of 2,400 personnel, dedicated to alleviating the needs of the most vulnerable communities. Currently operating in 13 of the world’s most vulnerable countries, GOAL delivers a wide range of humanitarian and development Programmes, ranging from humanitarian relief in disaster situations, to focusing on nutrition, food security, and building greater resilience and sustainable livelihoods.

 

General description of the country programme:

First operational in Uganda in 1979, the current GOAL Uganda country programme focuses on Health (including WASH, Health Accountability and Nutrition programing); and a market-based systems approach to improving agricultural livelihoods and WASH. GOAL Uganda mainstreams gender, child protection, social behaviour change and resilience strategies across all programming. GOAL works on a district focused approach and uses a mixture of direct implementation and partnerships with national and international civil society organizations, local government, the private sector and communities to give effect to our mission.

 

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

 

Accountability within GOAL

• Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:
• Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

 

GOAL Uganda has a skilled team of approximately 130 personnel and manages an annual operating budget of approximately €9.7 million (2024). GOAL is currently operational in the North, South, East and West of Uganda with six established offices in Kampala, Lira, Mbale, Kabarole, Moroto, Kaabong and Agago Districts. GOAL Uganda country programme is funded by a number of donors who include Mastercard, charity water, Irish Aid and some small foundations.

Our package includes a competitive salary, health insurance cover for up to 3 dependents, comprehensive 24-hour personal accident cover, terminal benefits equivalent to one month for each completed year of service, a flexi-work arrangement and our working hours provide for a half day on Fridays. GOAL promotes a learning and development environment with training & study opportunities aligned to our staff development policy.

 

How to Apply:

All candidates should apply online at the link below.

 

Click Here

 

Deadline: 14th August 2024

 

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