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Job Title:  Lot 1 Social Coordinator  

Organisation: NFT Consult Limited

Duty Station: Kampala, Uganda

Reports to: N+1 Social Head Manager, N+2 Project Social Manager

About the Company:

NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana Rwanda, Tanzania, Zambia, Burundi and South Sudan.

Client brief:

Our client is in the Oil and Gas sector and is in charge of the construction of the East African Crude Oil Pipeline project (EACOP). EACOP will establish a Special Purpose Vehicle (“PipeCo”), which will build, own, and operate the EACOP system. PipeCo will be established on a type model with representatives of both Uganda and Tanzania states as well as shareholders.

Job Summary:   The Social Coordinator is responsible for the coordination and technical guidance of the field-based Community Relations Supervisor (CRS) and is responsible for the direct interface with respective Pipeline and AGI Lot Managers and Site Managers located within the Lot footprint regarding Contractor social performance.

Key Duties and Responsibilities:

• Represents Lot-specific Contractor Social performance updates, assurance, non-conformances, and Project-related grievances to respective Project Construction leadership.
• Keep Lot and Package Managers informed on elevated PAC concerns, issues, and grievances arising from Contractor activities and the plans for issue resolution or remedy.
• Coordinates CRS assurance, reporting, and grievance/issue tracking aspects of the Project’s social management system and Project Audit, Assurance, and Oversight responsibilities.
• Receives, reviews, consolidates, and reports outcomes of Project and Contractor social performance assurance.
• Monitors quality, accuracy, completeness, and frequency of Project and Contractor social performance assurance and identifies opportunities for continuous improvement.
• Contributes technical social guidance to Project CRS, Contractor counterparts, and Construction leadership.
• Periodically audits and provides oversight to support CRS social assurance and Contractor self-assessment.
• Tracks CRS adherence to the agreed Project social assurance and reporting schedules according to the EACOP Project Social Assurance Procedure.
• Extrapolates, analyses, and consolidates Project and Contractor social performance data for internal and external performance reporting.
• Prepares and delivers Project social performance inductions, awareness raising and training to Project and Contractor resources including on EACOP Social Contractor Control Plans/ ESMP and grievance mechanisms.
• Prepare and lead coaching and training sessions for CRS and in collaboration with Tanzania counterparts to support field-team development.
• Coordinate CRS rotational schedules to ensure full-time coverage at all work sites / Project-required interfaces.
• Support and facilitate introductions between consultant Cultural Heritage monitors to Site Managers, Contractor Site Representatives, and Project Affected Communities (PAC) to deliver EACOP cultural heritage management plan commitments.
• Attends NGO workshops to communicate Project and Contractor social performance updates.
• Interfaces with EACOP and TEPU Company teams to identify and address cross-cutting social management issues and stakeholder engagement activities requiring coordination and collaboration.
• Interfaces with EACOP Security, Communications, PIIM and Human Rights, Environmental / Biodiversity, Health and Safety, Regulatory and Permitting, Road Safety consultant teams, and National / Local Content teams on Project messaging and Contractor guidance.
• Tracks Contractor Project-related community grievance management performance.
• Understand the role of the Project Team, Project activities, and the Contractor scope of work including execution methodologies, social risks and impacts associated with Contractor scope delivery, and Contractor Organization structure (particular attention to Contractor Social Team roles & responsibilities).
• Is familiar with the suite of EACOP risk and impact assessments and situation analyses undertaken to date and understands the Project (social and community-based) risk profile and maintains awareness of the evolving (social) risk profile as the Project progresses.
• Understand EACOP minimum requirements for Contractor social performance as defined in the relevant EACOP Contractor Control Plans (CCP) and other relevant (social) performance guidance and expectations of Contractors to inform assurance of Contractor social performance.
• Develop a good working relationship with the Contractor Social Teams on site.
• As relevant, reviews and provides inputs to Contractor Implementation Plans and Procedures (CIPP), incorporating lessons learned and good practice processes and procedures developed during Contractor continuous improvement efforts.
• Supports Contractor engagement activities with PAC according to construction activity requirements and ensures stakeholders are fully aware of when construction teams will start working in the area.
• Observes and aligns Contractor engagement planning and message development to minimize PAC engagement fatigue, overlap, and inconsistent messaging.
• Social Coordinators attend Project and Contractor weekly meetings to communicate social performance status, and trending issues for elevation and speak to the Contractor about social performance data they consolidate. Social Coordinators interface with Site Managers, Project Leads/ Delivery Managers, Package Managers, Industrial Relations Managers, Cultural Heritage Leads, H2 / H3SE, Compliance, and Contractor social lead/ management counterparts. Social Coordinators support internal tracking of Project social performance per EACOP social performance commitments, licenses, certificates, and approvals. Social Coordinators are highly proficient in the management systems tools and trackers required to track social performance including but not limited to Borealis, Omie, Project Sight, and EPCM Project Management tools. Social Coordinators educate and raise awareness of EACOP social performance commitments and expectations with Project and Contractor counterparts.
• Social Coordinators receive all routine site-based social performance reporting, CRS’ Contractor social assurance outputs, and supporting data and are responsible for collating and consolidating of Project and Contractor social performance oversight outcomes into Project H3SE reporting mechanisms. Social Coordinators track and review Contractor social performance self-assessment data and reporting, identifying anomalies and providing guidance to CRS and Contractor Social counterparts regarding Contractor Self-Assessment and CRS assurance outcomes for internal and where relevant external reporting responsibilities. Social Coordinators validate and support tracking. Contractor social non-conformances raised and implementation of Corrective Actions to closure. Social Coordinators observe and actively track Project-related grievances to closure in support of the EACOP Grievance Management Procedure.
• Engages Package Managers, Project Leads, and Construction Contractor leadership on Contractor social performance.
• Routinely travels to worksites to interface with site managers and deliver training and awareness raising.
• Undertakes field visits to validate social receptors recorded, audit and oversight activities, and PIIM monitoring.
• Interfaces with Health, Safety, Security, Environmental, Quality, Legal and regulatory, Land, Human Rights, and PIIM resources, Company, and Project functions as required to address cross-cutting risk, impact, and issue management.
• Provide updates at EACOP Grievance Management Committee meetings on Project-related grievance management.
• Participates in the Human Rights Steering Committee as required to represent Project social performance.
• Engages National Content (Uganda) teams on synergies around labor recruitment procedures and Contractors’ respective National / Local Content Plan commitments.
• Establishes and maintains constructive working relationships within the Integrated Project Team at all levels of the organization, the Construction Contractor, and other construction and project delivery-facing stakeholders.
• Ensures good relationships with EACOP Company are developed and maintained.

Qualifications, Skills and Experience:

• Ugandan national with an advanced degree in Social Sciences, Social Policy, Social Anthropology, or a related discipline.
• Minimum 10 years professional social risk and impact mitigation implementation experience including at least 5 years social performance assurance experience.
• Social performance on externally financed extractives projects or international construction industry an advantage.
• Practical understanding of Tanzanian land access, cultural heritage, social risk, and impact management; direct experience developing and implementing social risk and impact mitigations, incident investigation, and reporting.
• Experience in mentoring and coaching teams.
• Strong communication skills, proven ability to multitask, work independently, and manage large workloads across multiple interfaces whilst meeting deadlines.
• Excellent computer; database management, report writing, and analytical skills.
• Fluency in English (written and spoken) required.

How to Apply:
All suitably qualified and interested candidates should apply online through the NFT jobs portal.

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Deadline: 23rd August 2024

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