Job Title: Service Bay Manager Organisation: Stabex International Ltd Duty Station: Namuwongo,…
Manager Distribution Careers – Pride Microfinance Limited
Job Title: Manager Distribution
Organisation: Pride Microfinance Limited
Duty Station: Kampala, Uganda
Reports to: Head Business
About the Company:
Pride Microfinance Limited is a Microfinance Deposit- taking Institution regulated and supervised by Bank of Uganda (BoU) under the MDI Act, 2003 and MDI Regulations, 2004 with a capital base of Ugx. 168.6 billion. Pride’s purpose is transforming lives responsibly. Pride offers innovative financial solutions to largely people at the base of the economic pyramid and serves its customers through 40 networked branches and 6 contact offices spread across the country and implements sustainability sound practices throughout its business operations to create a positive impact through three sustainability pillars; economic, environment, and social as well as contributing to the Sustainability Development Goals (SDGs) and their investable sub-goals that relate to microfinance activities.
Job Summary: The Manager Distribution will report to Head Business and will be held accountable for the efficient operation of the Banks’ business delivery channels (both physical and electronic), monitoring customer service standards across all channels and ensuring efficient transaction processing to position the bank as the market leader in the Retail segment.
Key Duties and Responsibilities:
- Align the branch network with the business strategy to consolidate the brand and deliver improved customer experience and sales across all delivery channels.
- Sustain and build client relationships by maintaining ongoing communication and negotiation (pricing, financing structure) sessions with clients to deliver both quality and tailored service offerings.
- Analyse the performance of Branches against budget and past figures and take necessary actions.
- Assess market conditions/intelligence information, define, recommend, implement, and monitor business strategy to gain and sustain the bank’s competitive edge and results.
- Accountable for compliance of delivery channels with internal operating policies and procedures as well as external regulatory guidelines
- Provide leadership by ensuring resource allocation, training and development, performance management for the branch teams.
- Responsible for risk management across different portfolios of products and customer segments with regular reporting on performance.
- Exploit the opportunities of Branch customers by developing new segments, developing new sources of revenue and maximizing revenue the growth from existing customer base.
Qualifications, Skills and Experience:
- The applicant should hold a Bachelor’s Degree
- At least six years of related work experience
How to Apply:
All suitably qualified and interested candidates should apply online using the link below.
Deadline: 17th August 2024
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