Job Title: Officer, Forex Inward Payment (Fresher Jobs)
Organisation: Stanbic Bank Uganda Limited
Duty Station: Kampala, Uganda
About the Company:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Key Duties and Responsibilities:
- To handle all telephonic, email and fax queries relating to merchant statements (e.g., paid or unpaid invoices / debtor age analysis), merchant remittances and general merchant enquiries (e.g., updates merchant banking details, etc.) for payments received.
- To check, verify and capture payment instructions received from the different business operations teams (e.g. TMU, Loans Admin, Agency) into the Payments systems.
- Liaise with relevant stakeholders to gather missing information and / supporting documentation to ensure the completeness and accuracy of payments instruction.
- Conduct a root cause analysis for simple queries and failed payments, working closely with relevant stakeholders to amend and resolve the payment accordingly.
- Develop an understanding of market trends and developments to provide input into the optimization and sustainability of processes, procedures and systems.
Qualifications, Skills and Experience:
- University degree: Business management, BCOM, Information technology
- 1-2 years’ previous experience in a data capturing / processing environment
Behavioral Competencies:
- Checking Details
- Examining Information
- Following Procedures
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Team Working
- Upholding Standards
Technical Competencies:
- Active Listening
- Query Resolution
- Risk Identification
- Risk Reporting
- Verbal Communication
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
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