The Ugandan Jobline

Job Title:    Customer Service NOC Engineer (CSNOC) (Entry Level Jobs)

Organisation: Roke Telkom

Duty Station: Kampala, Uganda

About US:

Roke Telkom is a Uganda-based telecommunications company that has been fully licensed since 2006 by the Uganda Communications Commission (UCC) as a Public Service Provider (capacity Resale, Voice & Data) and Public Infrastructure Provider.

Job Summary:   As a Client Support Specialist, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met efficiently. You will play a critical role in resolving technical issues, providing product information, and maintaining positive client relationships.

Qualifications, Skills and Experience:

• A University degree (BSc) Computer Science, Information Technology, or related field
• Proven experience in client support or a related field
• Excellent communication and problem-solving skills
• A customer-first attitude and the ability to handle challenging situations with ease
• Strong technical knowledge and the ability to learn quickly
• A team player who can also work independently
• CCNA Certification is an added advantage

How to Apply:

All candidates are encouraged to send their updated applications via Email to hr@roketelkom.co.ug including the job title in the email subject

Deadline: 15th August 2024

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs