Job Title: Customer Service NOC Engineer (CSNOC) (Entry Level Jobs)
Organisation: Roke Telkom
Duty Station: Kampala, Uganda
About US:
Roke Telkom is a Uganda-based telecommunications company that has been fully licensed since 2006 by the Uganda Communications Commission (UCC) as a Public Service Provider (capacity Resale, Voice & Data) and Public Infrastructure Provider.
Job Summary: As a Client Support Specialist, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met efficiently. You will play a critical role in resolving technical issues, providing product information, and maintaining positive client relationships.
Qualifications, Skills and Experience:
- A University degree (BSc) Computer Science, Information Technology, or related field
- Proven experience in client support or a related field
- Excellent communication and problem-solving skills
- A customer-first attitude and the ability to handle challenging situations with ease
- Strong technical knowledge and the ability to learn quickly
- A team player who can also work independently
- CCNA Certification is an added advantage
How to Apply:
All candidates are encouraged to send their updated applications via Email to [email protected] including the job title in the email subject
Deadline: 15th August 2024
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline