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Job Title:    Business Intelligence & Analytics Executive

Organization:  Airtel Uganda

Duty Station:  Kampala, Uganda

Reports to: Head Business Intelligence & Revenue Planning – Airtel Uganda Limited

About the Company:

Airtel was launched in Uganda in 1995 and is Uganda’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid plans, International roaming, Dedicated customer care, One rate to all networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever and Mobile Top up.  Airtel Uganda Limited is the country’s fastest growing telecom company, and a subsidiary of Bharti Airtel Limited – a leading global telecommunications company with operations in 16 countries across Asia and Africa.

Job Purpose: Responsible for Business performance reporting and Analytics tasks to provide insights for better decision-making.

Key Duties and Responsibilities:   

• Creation of routine reports and dashboards as required.
• Establishing trends based on analysis.
• Data mining and consolidation of product performance-related data.
• Tracking of Customer dimensional data e.g. Average Revenue Per User, Average Days of Usage, etc.
• Create information synergies between internal functions e.g. Marketing, IT, Network other BU’s.
• Provide ad-hoc reports on request to facilitate decision-making.
• Automation of routine tasks where possible
• Assist business and technical users with resolving data integrity queries.
• Create prototype solutions to assist business users with defining requirements.
• Participate in the design, follow-up, and testing of new reports as required by the business.
• Tracking Product levers such as Churn management, Up-Selling, & Cross-selling
• Perform subscriber data profiling to identify and understand anomalies.
• Participate in new product designs and configurations, review and reconfiguration of existing Products per rules and objectives. Follow up on the impact of such changes and inform the business

Qualifications, Skills and Experience:  

Ideal Candidate

• The applicant must hold a Bachelors’ Degree in IT, Computer Science, Engineering, Finance, or other relevant field
• Minimum of 3 years experience BI & Analytics
• Hands-on experience in SQL, Excel and Linux is a MUST.

Personal Attributes:

• Excellent communication and presentation skills.
• Sharp business acumen.
• Proactive, Passionate and results-oriented.
• Demonstrated capacity to research, develop, lead, and manage tasks

Please note:

• Attach copies of all academic documents.
• Soliciting of influence of any nature will lead to an automatic disqualification.
• We regret that only short-listed candidates will be contacted. Applicants who do not hear from us within 2 weeks from the closing date should consider their applications unsuccessful.

Note: Airtel Uganda is proud to be an equal opportunity employer and we remain fully committed to diversity and inclusion in the workplace.

How to Apply:  

Interested Candidates are invited to submit their applications to the email address below. Please attach your CV, academic qualifications and day phone contact. Send Email to: vacancies@ug.Airtel.com and clearly indicate the email subject as “Business Intelligence & Analytics Executive.”

Deadline: 22nd August 2024.

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