Branch Manager – Masaka Jobs – Unifi Africa

Job Title:   Branch Manager – Masaka

Organisation: Unifi Africa

Duty Station: Masaka, Uganda

 

About the Company:

Unifi Africa is a fast-growing financial technology company currently operating in Zambia, Tanzania and South Africa and most recently Uganda. Unifi Uganda delivers personal lending products from branch-based channels, utilising internally generated software and lending products backed by internal IT and data analytics teams.

 

Job Summary:   We are looking for a candidate that will ensure the smooth running of branch-based lending operations and will include training and monitoring of customer facing branch staff. The ideal candidate must combine a variety of skills applicable to the industry, including customer service, problem solving, leadership and people management skills.

 

Key Duties and Responsibilities:

Operations

  • Ensure high levels of customer service and sales
  • Ensure full compliance with all regulations and the Unifi credit policy
  • Lead a productive environment that fosters team building, hard work and diligence.
  • Handle the cases of customer complaints, which have been escalated from the loan consultants.
  • Submit timely monthly reports to the main branch and give updates of the business status.
  • Proactively identify areas of improvement and propose corrective actions
  • Leverage growth opportunities and ensure that branch level KPIs and targets are achieved
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.

Other

  • Proactively engage in marketing and networking to improve the brand presence of the branch and company.
  • Maintain thriving relationships with customers and stakeholders.
  • Make Unifi a fun place to work!




Qualifications, Skills and Experience:

  • Requirements: 3 + years’ work experience in a customer facing role, preferably in a finance role. A relevant Diploma or Degree preferred but not required

 

How to Apply:

All candidates should apply online at the link below.

 

Click Here

 

Deadline: 26th August 2024

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

 

Date Posted 2024-08-24T04:31
Valid Through 2024-08-27T00:00
Employment Type FULL_TIME
Hiring Organization Unifi
Job Location Masaka, Masaka, Masaka, 0256, Uganda

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