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Job Title:    Mail Handler (21 Fresher Jobs)

Organisation: Uganda Post Limited (Posta Uganda)

Duty Station:  Busia, Kitgum, Busembatya, Bombo, Bushenyi, Kumi,   Kabale,   Kamuli,   Kapchorwa,   Kisoro, Kyambogo, Lugazi, Mubende, Rukungiri, Soroti, Tororo, Nakasongola, Lyantonde, Bugiri, 2 EMS, Uganda

Reports to: Manager, Internal Audit and Risk Management

About the Company:

Uganda Post Limited, trading as Posta Uganda. UPL  is the most extensive provider of postal services in Uganda, having an extensive network of postal delivery outlets down to sub-county level.

Job Summary:   Handling customer’s incoming and outgoing mails by distributing and delivering them to the right owners in line with the objectives and aims of UPL.

Key Duties and Responsibilities:

• Sort incoming and outgoing mail and packages according to established routes and delivery schedules
• Assist customers with inquiries and provide information about postal services and products.
• Ensure timely and accurate delivery of mails and packages to designated addresses along specified routes.
• Maintain accurate records of deliveries including any undelivered or returned mails and report any issues encountered during delivery to the supervisor.
• Weigh, stamp, and process letters and packages, applying the correct postage and ensure that mail is securely wrapped and ready for delivery or dispatch.
• Perform basic maintenance and safety checks on the motorcycle to ensure that it is in a good working condition and promptly report any mechanical issues or needs for repair and servicing to the Administration for immediate handling.
• Follow all traffic laws and safety guidelines while riding the motorcycle and use appropriate safety gears and equipment to ensure personal safety and the security of mail items.
• Handle all postal items with care and in accordance with postal regulations and procedures and maintain confidentiality of customer information.
• Make certain that torn and damaged items are carefully secured, re-weigh the item, wrap it again and make a report to the supervisor.
• Perform any other duties that may be assigned by the supervisor

Key Performance Indicators

• Percentage of correctly sorted and routed mails and packages
• Average number of mails processed per hour/per day
• On time delivery rates
• Number of customer complaints related to mail handling errors or delays

Qualifications, Skills and Experience:

Minimum Qualifications

• Diploma in Business or Management
• MUST have a valid riding permit with class A

Working experience

• At least two (02) years working experience in reputable organization.

Competences

• Effective verbal and written communication
• Timely mail processing and delivery
• Ability to lift and move heavy mailbags and packages.
• Ability to speak and write English
• Ability to use a computer

How to Apply:

Interested candidates should send their application letter; attach certified copies of academic transcripts and certificates as well as a detailed CV, to reach the address below; The Head, Department of Human Resource and Administration Posta Uganda P.O Box 7106 Kampala.

Deadline: 2nd September 2024.

Please Note:

• Applications received after the deadline will not be considered.
• Candidates who do not receive feedback within a month from the deadline should consider their applications unsuccessful.
• Posta Uganda is an Equal Opportunity employer. Women are particularly encouraged to apply.
• Any form of lobbying or canvassing for appointment shall lead to automatic disqualification.
• Candidates shall be required, among others, to present the following:
• Endorsement Letter duly stamped by their Local Council 1 Chairperson Certificate of Good Conduct from Uganda Police.
• Three Reference Letters.
• Prior to appointment on the job, Posta Uganda shall carry out independent reference checks for all the documentation mentioned above.

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