Job Title: Regional Account Manager
Organization: Airtel Uganda
Duty Station: Kampala, Uganda
Reports to: Regional Enterprise Manager
About Organisation:
Airtel was launched in Uganda in 1995 and is Uganda’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid plans, International roaming, Dedicated customer care, One rate to all networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever and Mobile Top up. Airtel Uganda Limited is the country’s fastest growing telecom company, and a subsidiary of Bharti Airtel Limited – a leading global telecommunications company with operations in 16 countries across Asia and Africa.
Job Summary: The Regional Account Manager will be responsible for planning and developing strategies that drive the sales and revenue growth of both GMS and Fixed Data products and services, across the regions within the SME segment. The role holder is fully responsible for sales and marketing initiatives for the SME business within enterprise, ownership of sales (new business), development of acquisition initiatives, pricing and business case development, segment growth through usage and retention intervention, segment revenue & profitability plus offering market & customer insights.
Key Duties and Responsibilities:
- Design and drive the implementation of acquisition & retention strategies for prospective and existing SME accounts across the assigned territory.
- Liaise with the Regional enterprise sales teams in driving sales initiatives targeted at enhancing profitability.
- Work with marketing teams to develop appropriate sales collaterals for enterprise products.
- Lead all tariffs and pricing approvals.
- Work with stakeholders to develop a competitively priced value proposition and packages that generate agreed product and service margins.
- Ensure high level of customer and network experience for the segment.
- End-to-end management of existing SME products and value propositions to meet targets for profitability and revenues, as agreed with the Airtel Business Director.
- Manage each in-life product and services on a profit and loss account basis, using financial performance data to make individual product investment and withdrawal decisions, proposing, and implementing changes required to optimize performance.
- Carry out market research.
- Establish and continuously review SME sales management processes to support the sale of enterprise products and services.
- Any other duties as may be assigned.
Qualifications, Skills and Experience:
- The applicant for the Airtel Uganda job must hold a Bachelor’s degree in Information technology, Computer science, or Business-related discipline.
- CCNA certification will be an added advantage.
- Three years of varied experience in Sales & Marketing.
- Relevant experience in the Telecom industry is desirable.
- Business Acumen.
- Excellent report writing skills.
- Excellent communication skills, both orally and in writing.
- Excellent presentation skills.
- Creativity (out-of-the-box thinking) and Commercial Acumen.
- Customer service orientation.
Please note.
- Attach copies of all academic documents.
- Soliciting of influence of any nature will lead to an automatic disqualification.
- We regret that only short-listed candidates will be contacted. Applicants who do not hear from us within 2 weeks from the closing date should consider their applications unsuccessful.
- Airtel Uganda is proud to be an equal opportunity employer and we remain fully committed to diversity and inclusion in the workplace.
How to Apply:
All suitably qualified and interested candidates are invited to submit their applications to the email address below. Please attach your CV, academic qualifications and day phone contact. Send Email to: [email protected] and clearly indicate the email subject as “Regional Account Manager”
Deadline: 19th July 2024.
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