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Job Title:  Key Accounts Manager

Organisation: Hariss International Limited

Duty Station: Mpererwe – Tula, Kampala, Uganda

Reports to: Modern Trade Manager

About Organisation:

Hariss International Limited is one of Uganda’s leading manufacturers of food and beverages. Since its inception in 2005 the production of both food and beverages have been operating under the brand name RIHAM.

Key Duties and Responsibilities:

• In charge of all merchandisers, promoters, supervisors, key account suppliers and debt collector and ensuring that their respective job descriptions are being implemented and practiced
• Responsible for ensuring availability and visibility of the whole Riham portfolio in key account outlets in sufficient quantities based on the rate of sale
• The key accounts consist of hypermarkets, tier 2/3 supermarkets, hotels, restaurants, bars, cafes, resorts, fuel stations, government organizations and corporate institutions
• Ensuring timely listing of new products across all key account outlets
• Negotiating with buyers for better visibility, fridge placement, gondolas, branding and offers
• Having a yearly promotional plan calendar and a plan for all major events such as back to school, Eid, Christmas, Independence Day and others
• Following the rebate structure and joint business plans with the outlets in order to gain the maximum sales volume possible
• Following the companies short expiry policy and implementing it in order to maintain product freshness on shelf
• Giving enough time to all outlets and adding value in all outlets visited
• Striving for fridge placements per category so that we can maximise visibility across all outlets
• Marketing research and competitor analysis in order to give management and insight into the effectiveness of their promotional campaigns and how we can counter their activities
• Working on strategy plans rather than on reactions from the market and its players
• Being a brand ambassador by exhibiting the values of the company and ensuring customer satisfaction at all times. Maintain good relationship with all levels of people in the outlets
• Maintain existing and improve company portfolio by recruiting new accounts before they open in order to book space on shelf and for fridges
• Open/maintain corporate and institutional clients such as corporate companies, government organizations, banks, NGOs, hospitals, universities and schools
• increasing on the product range that customers take from Riham by selling additional SKUs to accounts that have been opened
• High level of customer care and negotiation skills in order to finalize and close big deals
• Training, motivating and mentoring the team below you in order to achieve the company’s goals and objectives
• Monitor our products in every existing selling point as well as laying strategies for better offtake/consumption by interacting with buyers and consumers
• Following up on orders from key institutions and liasing with other departments for payments and supply
• Have a solid database for all customers that exist with all contact details and referrals
• Protecting company assets (especially gondolas and fridges) in and ensuring that they are being effective and productive with zero tolerance for misuse and under stocking
• Sending daily reports, having weekly meetings and preparing monthly presentations for management assessment
• You should not disclose any information to competitors regarding our products, prices, business processes and procedures or sales volume
• You are expected to achieve the expected minimum sales target of at least 90% of your total target. Failure to achieve this target for three consecutive months may lead to termination.
• Always use the company line to communicate to customers and your team
• Exhibit high levels of integrity and loyalty
• Always portray the best company image by dressing appropriately and keep neat and smart.
• Taking alcohol is not acceptable during working hours.
• Handle and take good care of company property like cars, phones and laptops and any costs for damages and repairs due to negligence will be charged on you.
• Suggest marketing plans and promotional campaigns in order to increase consumption
• Knowing key decision makers in all the accounts in order to push for orders, payments, fridge placement, marketing campaigns, branding and other activities
• Perform any other duties as assigned by Management
• Report all competitors’ activities with clear information to enable us attend to your challenges on time

Qualifications, Skills and Experience:

• Bachelor’s degree in business administration, business, or related field preferably.
• Four (4) years’ previous experience in customer support, client services, sales, or a related field
• Must have experience in product activation
• Must have experience in FMCG sales
• Experience in Modern trade sales
• Demonstrated and proven sales result

Required Skills:

• Effective oral and written communication skills
• Organizational and time management skills
• Self-motivated and dedicated
• Effective problem-solving ability
• Customer Service skills.
• Reasoning and calculating
• Adapt quickly to unfamiliar situations

How to Apply:
All candidates should share their updated CVs via Email to: careers@harissint.com

Deadline: 26th July 2024

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