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Community Engagement Officer NGO Diploma Jobs – Population Services International (PSI)
Job Title: Community Engagement Officer
Organisation: Population Services International (PSI)
Duty Station: Kampala, Uganda
About Organisation:
Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 5,000 entrepreneurial development professionals located in over 40 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using it’s global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.
Job Summary:
- The Community Engagement Officer will oversee the implementation of the Sexual and Reproductive Health services including self-care service delivery prototypes and quality standards within the public and private health facilities.
- Plan, supervise, implement, and report all Social Behavioral Change and Communications (SBCC) efforts to improve SRH services uptake in all districts of implementation.
- Track and document event processes, results, and learnings to ensure data to action for adaptive implementation.
Key Duties and Responsibilities:
- Lead the implementation of the demand creation /social behavioral change strategy to drive demand for SRH and FP services in the districts of operation. This shall include supportive supervision and capacity building for the Interpersonal Communication Agents (IPCA/VHTs), demand creation focal persons and monitoring the effectiveness of the different referral channels.
- Map, plan, execute and report on all below the line activations within the implementation districts. This shall include collaborating with partners and demand creation focal persons supporting the various health facilities.
- Lead the implementation and adherence to the PSI quality assurance protocols at both public and private facilities resulting in improved quality of service to Sarah.
- Liaise with facility in charges, service delivery and demand creation focal persons to align activation schedules for efficiency and effectiveness based on a facility readiness checklist for selection and scheduling of the activations.
- Train of health providers in DMPA-SC Self injection as well counselling for choice and building empathy for clients to support women to self-inject across the different delivery channels (public and private facilities).
- Work closely with the district and health facility FP focal persons to plan, forecast, order and account for the FP commodities at private and public facilities.
- Leverage events to conduct support supervision/mentorship visits to service providers in these identified health facilities to ensure quality and client safety during service provision.
- Establish and maintain strategic relations with Health and non-health implementing partners at district level such as the district health management team, and relevant local partner organizations to support the implementation of activities.
- Support the planning and implementation of district/partner performance meetings with trained health providers/facilities to review evidence and learnings; and participate in coordinated and harmonized SRH interventions in the districts in line with project objectives.
- Monitor and utilize data to support the execution of events to improve productivity; and contribute to the documentation of key learnings and evidence that will add to the knowledge base on DMPA-SC for self-injection.
- Prepare and submit periodic activity progress reports (e.g. district, and internal review reports), learnings, and best practices on all SRH interventions and contribute to the documentation of evidence that will add to the knowledge base on SBC and FP service delivery.
- Prepare and submit monthly and annual work plans and budgets for the execution of all project activities in the implementation districts.
Qualifications, Skills and Experience:
- Must have a Diploma in Clinical Medicine, Nursing, or Midwifery.
- Bachelor’s degree in social sciences, public health or Humanities is an added advantage.
- Three years of experience with demonstrated ability to work with various partners including the MoH, Local governments, CBOs and other NGOs.
- Previous experience in working with health providers in both the public and private sectors particularly in SRH and self-injection of DMPA-SC.
- Knowledge in behavior change that can be applied to health providers and intended audiences (provider behavior change and social behavior change).
- Computer literate with understanding of Microsoft Word, Excel, PowerPoint and internet use.
- Demonstrated understanding and application of marketing strategies to target women across multiple channels with relevant messaging.
- Experience working with the private sector is an added advantage.
- Demonstrated capacity to use existing tools to track, document and analyze performance for improved service marketing.
Key personal competences
- Demonstrated ability to work well on a team as well as individually.
- Excellent communication, written and presentation skills.
- Report writing skills (timely and accurately)
- Work-plan development and budgetary skills.
- Capacity building skills for partners.
- Medical detailing skills.
- Ability to analyze data, use data to make decisions, and implement in an iterative manner (adaptive implementation).
- Excellent relationship management skills with ability to influence and get buy-in from partner staff, facility owners, administrators, providers, demand creation focal persons and district local government authorities.
- Practical, innovative, resourceful, and highly adaptable.
The Candidate we hire will embody PSI’s corporate values:
- Measurement: Evidence, research. metrics and evaluation inform our choices.
- Pragmatism: We strive for excellence, but useful and timely are better than perfect
- Honesty: We act with integrity, share what we achieve, and admit when we fail
- Collaboration: Active partnering drives impact
- Trust: We have confidence in our people to make good decisions
- Commitment: We build local capacity and programs that last.
How to Apply:
All suitably qualified and interested candidates should apply online at the link below.
Deadline: 19th July 2024
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