The Ugandan Jobline

Job Title:  Segment Head – SME

Organisation: Equity Bank Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Executive Director – Commercial

Job Ref: COMM/EQBUL 06/2024/2

About Organisation:

Equity Bank Uganda Limited is one of the region’s leading banks whose purpose IS to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda, Southern Sudan and DR Congo, Equity Bank is now home to more than 12 million customers, the largest customer base in the Eastern African Region.

Job Summary:   The Segment Head – SME will drive the strategic agenda for SME & Retail Banking Sector through Customer Acquisition & Retention, Balance  Sheet  growth, Maintenance of a high-quality Asset  portfolio and Development of SME & Retail Products in line with the overall bank’s business objectives.

Key Duties and Responsibilities:

• Identify new product opportunities through local market intelligence and recommending to senior management.
• Marketing the bank’s service capabilities; looking for ways to enhance the relationships outside of lending.
• Proactively market “SME” lending and deposit opportunities from current and prospective clients.
• Cross selling of bank’s products and services to SME clients [e.g. Trade Finance,  Forex,  Fixed Deposits, etc.
• Collection of market intelligence information from   local competition, products and  levels  of serv1ce.
• Preparation of large exposure files and presentation to the board  credit committee approval.
• Interviewing, analyzing, and evaluating borrowers and potential borrowers with emphasis on risks [business, financial, market etc)  and  particular  focus   on  repayment risk;  preparation and completion of Credit  Appraisal form; making recommendations to Head Office Credit
• Proactive monitoring and maintenance of the relationship especially in lending.
• Ensure all SME facilities are utilized and maintained within sanctioned limits and any excesses noted are promptly reported and remedial action recommended.
• Handle all requests for short term excesses  in liaison with  Credit  Risk  unit  and ensure proper authorization is obtained.
• Ensure proper co-ordination of efforts with  Branches, audit, credit risk  & administration and banking operations.
• Working together with the Branch Credit Manager/Branch Manager to ensure daily banking and operational services are delivered to the SME clients to the Bank’s satisfaction.
• Daily monitoring of account operations of all SME borrowers
• Check covenants and other conditions at Least monthly to ensure full compliance.
• Ensure compliance with terms & conditions laid down by the Approval Committee and Offer Letter
• Maintain client registers/databases for ease of keeping contact.
• Yearly review of security values [FSV]
• Undertake renewals &/or reviews of outstanding  loans before 90 days of expiry
• Working Branch Manager and Credit Manager to identify and monitor problem loans and possible delinquent facilities for further action.
• Actively pursue and engage doubtful clients and those in arrears, so that all avenues are explored before marking the Loan as substandard or doubtful
• Daily mon1tonng of all SME accounts in arrears
• Immediate follow-up of accounts in arrears
• Initiation of demand and other recovery procedures
• Liaising with  Debt  Recoveries  Unit  when  appropriate  (recovery  of  collaterals,  use  of  debt collectors/auctioneers, write-offs etc]
• Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
• Provide timely and organized written responses to customer questions/disputes.
• Keep customer information Confidential.
• Ensure agreed service level agreement (SLA) is maintained at all levels.

 




Qualifications, Skills and Experience:

• Bachelor’s Degree in a relevant field from a recognized University.
• A postgraduate/ master’s degree in a Business-related field will be an added advantage.
• At least 10-15 years of relevant banking experience, preferably with at least 5 years at a senior managerial position in Corporate banking.
• Understanding of the relevant laws, regulations and practices pertaining  to Corporate  Banking products.
• Personal integrity, self-motivation, and self-management.
• Outstanding problem solving and decision-making skills.
• Analytical business and investment appraisal
• Required Skills: Business Development Skills, Customer service skills, Relationship/People Management Skills, Negotiation Skills, Leadership skills, Marketing, Selling and Strong Credit analysis skills.
• High standards of confidentiality and ethics to safeguard commercially sensitive information.

How to Apply:

All suitably qualified and interested candidates should submit their job application cover letters along with detailed resumes, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title or Ref no. In the subject field to recruitment@equitybank.co.ug

Deadline: 28th June 2024

NB: Only shortlisted candidates will be contacted.

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs