Job Title: Key Account Manager
Organisation: Aldelia Uganda
Duty Station: Kampala, Uganda
About Organisation:
Aldelia is a global leading human resources company founded in 2005 and specialised in recruitment, outsourcing and payroll management services to blue-chip multinationals and fast-growing SMEs. The group operates in more than 30 countries across all industries and disciplines on four continents. Our mission is to create a better future for people by delivering compliant, world-class and innovative HR solutions to the companies and communities we serve.
Job Summary: The Key Account Manager will take ownership and management of all aspects of our service offer. Taking responsibility for the overall service performance this position will liaise with the top management and client commercial and operations teams on a regular basis. This position will be dedicated to this project, taking full ownership of commercial and operational topics.
The position is based in Kampala, Uganda, with regular visits to the area of operations in Buliisa, where the clients yard is operating in support to the client drilling operations. This position will report hierarchically to the Managing Director
Kampala.
Key Duties and Responsibilities: The Key Account Manager for Goods & Services missions are:
- Ensure all process and procedures are in place to deliver a high level of service performance safely without impacting the environment.
- Ensure our contractors and key suppliers fulfil their obligations to the same level, non-conforming and closing corrective actions where they fail to do so.
- Ensure your service team in-country is able to operate to the highest standards, with internal and external support.
- Liaise with clients drilling and logistics teams on a regular basis to ensure a continuous and lean supply chain of products matching their needs.
- Ensure project profitability by meeting financial objectives, implementing cost control measures as well as timely and accurate invoicing.
- Taking responsibility for service P&L as well as supporting TMS Director regarding budgets etc.
- Liaise with OCTG Regional Sales Manager and TMS Director in Paris to review all project communications, tendering submissions, clarifications, pre-established budgets, operations plans, technical and personnel submissions to fully understand our contractual commitments.
- Liaise with Ugandan agents and key contractors/suppliers to establish relationships and commence the advertising, sourcing, interviewing and hiring of local content needed to execute the service contract.
- Responsible of the quality of the service by creating and make sure that TMS procedures are applied and KPI are in line with objectives
- Manage the local TMS team (2 Base Managers, 2 Yard Supervisors, 2 QHSE managers)
- Manage the Desk Engineer position
- Responsible for financial part related to our service offer including P&L and cost controls in line with VGS operational budget
- Develop relationships with client and contractors to ensure efficient operations.
For that mission, you will liaise with:
- Our client drilling and logistics departments and OCTG Sales departments for collaborative planning aspects.
- Global Operations Supply Chain for logistics, import/export and customs clearance support.
- Our clients QHSE & TMS department for process, procedure and document controls
- HR dept for guidance and support on employee hiring, training, contracts etc.
- Our clients Service Line Business Development for innovation aspects
- Ugandan key subcontractors for external support and services
Qualifications Skills and Experience:
Necessary :
- Our clients OCTG product knowledge
- VAM Field Service running procedures
- TMS knowledge and experience
- More than 5 years in a seniority position
- Logistics operations (storage, handling, inspection & transportation)
- High level of QHSE understanding
- Contractual understanding
- Troubleshooting regarding operations and giving advice and guidance to clients
- Sales oriented mindset & problem solver
Optional:
- International trade (Incoterms)
- Tender response
- OCTG stock controls / inventory management systems
- FIFO, periodic inspection, stocktaking
- Machine shop / VAM Licensee / Accessory experience
- QHSE audit qualifications
- Team management
How to Apply:
All candidates should send their applications online at the link below.
Deadline: 25th June 2024
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