Job Title: Scrum Master
Organisation: Ericsson
Duty Station: Kampala, Uganda
About Organisation:
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
Job Summary: Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Customer Project Manager (CPM) at Ericsson. In this role, you’ll take charge of Fulfillment Assignment Specifications (FAS) and ensure we meet both our own high standards and those of our valuable customers. You’ll be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your team, the Customer Project Manager role will drive value and benefit to our customers, as well as contributing to Ericsson’s continued growth and excellence.
Key Duties and Responsibilities:
- Guarantee alignment between contract and delivery through pre-sales CFR.
- Establish a solid project plan as an input for approval to execute, and then lead this project to success.
- Cultivate relationships with customers and stakeholders to maintain alignment during execution.
- Financial performance management to ensure delivery to target Unadjusted Margin.
- Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards.
- Oversee data accuracy to facilitate responsible and timely reporting.
Qualifications, Skills and Experience:
- The applicant should have relevant qualifications
Required Skills:
- Consultative Skills.
- Automation.
- Process Management.
- Negotiation.
- Service Delivery Business Understanding.
- Data Analytics.
- Financial Acumen.
- Artificial Intelligence (AI).
- Customer Insights.
- Ericsson Portfolio.
- Stakeholder Management.
- Change and Improvement Management.
- Program/Project Finance Management.
- Customer Relationship Building.
- Project management.
How to Apply:
All candidates should apply online at the link below.
Deadline: 5th July 2024
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