The Ugandan Jobline

Job Title:  Front Desk/Receptionist

Organisation: ITHUBA Uganda Limited

Duty Station: Kampala, Uganda

Reports to: Regional Manager

About Organisation:

ITHUBA Uganda Limited is a dynamic and rapidly growing organization in Africa within the exciting world of Lottery and Gaming. ITHUBA Uganda Limited was recently licensed to run the National Lottery on behalf of the Government of Uganda.

Job Summary: The Front Desk/Receptionist will be the first point of contact for all our visitors and clients at head office. He/She will facilitate effective and efficient administrative front desk support, ensuring smooth operations and professional conduct with highest quality standards.

Key Duties and Responsibilities:

• Ensures the reception is clean, tidy and presentable at all times.
• Greet clients and visitors with a positive, helpful attitude and a professional manner.
• Handle incoming calls promptly and courteously with good customer care and routing calls as necessary.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Schedule appointments and maintain appointment diary either manually or electronically.
• Organize meetings, meeting rooms and training rooms.
• Receive, register, sort and distribute daily mail/deliveries/documents.
• Keep inventory of all office supplies and place orders for replenishment whenever needed.
• Provides cover, on prior arrangements, for other office support during their official absence.
• Perform other clerical receptionist duties as may be required from time to time.
• Perform ad-hoc administrative duties.

Qualifications, Skills and Experience:

• Bachelor’s degree in a relevant field such as Office Management, Secretarial Studies, Business Management or any related discipline.
• Two years of experience in a similar role in a hospitality industry/sector is preferred.
• Consistent, professional dress, and manner.
• Strong organization and problem solving skills, with ability to maintain and keep track of tasks.
• Excellent written and verbal communication skills.
• Competency in Microsoft Office applications.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Customer Service.

Personal Attributes:

• Maintain a neat and professional appearance
• Possess a positive attitude and the ability to build rapport with visitors and staff:

How to Apply:

All interested applicants should send a Cover letter outlining the relevant experience and the location, updated CV with 3 referees, academic documents and a copy of your portfolio to careers@ithubauganda.co.ug

Deadline: 17th June 2024.

NB: Please consider your application unsuccessful if you have not heard from us by 30th June 2024.

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