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Job Title:  Digital Lending Specialist

Organisation: DFCU Bank

Duty Station: Kampala, Uganda

Reports to: Senior Audit Manager

About Organisation:

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary: The Digital Lending Specialist will be responsible for identifying opportunities for creating new digital credit products and services and/or evolving existing ones to better meet our customers’ needs as well as the Bank’s strategic objectives. The role will focus on the application of digital technologies and data analytics to the Bank’s credit products end-to-end, to improve the customer experience, product performance and regulatory compliance.

Key Duties and Responsibilities:

• Lead the design, development and enhancement of the Bank’s digital credit products and services in collaboration with the Product Development & Innovation and Product Management teams. This includes the digitization of existing non-digital credit products.
• Develop and implement credit risk assessment models as well as risk mitigation strategies for digital lending products.
• Work with the Credit and Risk teams to monitor and manage the credit risk exposure for digital lending products.
• Incorporate modern data analytics into the lending lifecycle from determination of eligibility and credit scoring to optimization of lending processes.
• Improve the digital lending customer journey by streamlining the application processes, and feedback mechanisms and implementing user-friendly features across all relevant customer channels and touchpoints.
• Collaborate with the Compliance team to ensure that all digital lending offerings from the Bank are compliant with industry regulations, internal policies, and other applicable laws.
• Conduct market research to identify trends, customer needs and competitive insights that will then feed into concrete strategies to grow the Bank’s digital lending business.
• Identify potential Fintechs and other firms to partner with to enhance our digital credit offerings and/or capabilities.
• Provide input into the Technology team’s IT roadmap and budgeting to align with the Bank’s digital lending journey and ambitions.
• Support Bank-wide staff training initiatives on digital lending products, services, tools, and processes.

Qualifications, Skills and Experience:

• Bachelor’s degree in Finance, Business, Engineering, Information Technology, Business Computing, or a related field.
• Relevant certifications are an added advantage.
• Deep 360-degree knowledge of Financial Technology and Banking Products.
• At least 5 years experience in digital lending, financial services or a related field involving the development of credit/lending services.
• Demonstrable understanding of banking operations, Fintech, and financial services sector product development. This must include knowledge of credit risk assessment, modelling, and management.
• Strong analytical and problem-solving skills, with the ability to assess credit risk, interpret complex data and make data-driven decisions.
• Proficiency in digital lending platforms, financial software, and data analysis tools.
• Good understanding of financial regulations and compliance requirements related to credit in general and digital lending in particular.
• Deep understanding of customer needs and a commitment to enhancing customer experience.
• Excellent written and verbal communication, with the ability to convey complex information to different stakeholders clearly and concisely.
• Strong attention to detail.

How to Apply:

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:

Vacanciesbank@dfcugroup.com

Deadline: 25th June 2024

Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

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