Job Title: Wait Staff (Several Fresher Waiters and Waitresses)
Organisation: Kampala Business Lounge
Duty Station: Kampala, Uganda
About US:
The Kampala Business Lounge is Kampala’s premier bar and restaurant. Enjoy delicious food, refreshing drinks, and a sophisticated atmosphere perfect for business lunches or evening gatherings. At Kampala Business Lounge, we understand the demands of the urban professional. Our upscale bar and restaurant provides a sophisticated oasis, ideal for both business lunches and unwinding after a long day.
Job Summary: The wait staff plays a crucial role in ensuring exceptional dining experiences for our guests. They are responsible for providing attentive service, taking orders accurately, delivering food and beverages promptly, and maintaining a clean and organised dining area. The ideal candidate is someone friendly, efficient who possesses excellent communication and multitasking skills
Key Duties and Responsibilities:
- Greet guests warmly and assist them in finding a suitable table.
- Present menus and provide detailed information on menu items, specials, and promotions.
- Take food and beverage orders accurately and relay them to the kitchen staff promptly.
- Ensure that all special requests and dietary restrictions are communicated to the kitchen.
- Serve food and beverages in a timely manner, ensuring accuracy and presentation standards are met.
- Check in with guests regularly to ensure satisfaction and address any concerns or issues promptly.
- Process payments accurately and efficiently, including handling cash, credit/debit cards, and other forms of payment.
- Maintain cleanliness and sanitation standards in the dining area, including tables, chairs, and condiment stations.
- Assist with setting up tables, refilling condiments, and restocking supplies as needed.
- Collaborate with kitchen and bar stuff to ensure smooth and efficient operations.
- Uphold company policies and procedures regarding safety, hygiene, and guest service at all times.
Qualifications, Skills and Experience:
- Previous experience in a similar role preferred but not required.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Strong attention to detail and accuracy.
- Ability to work evenings, weekends, and holidays as needed.
- Must be able to stand and walk for extended periods and lift moderate loads.
- Knowledge of food and beverage pairings is a plus.
- A positive attitude and willingness to learn and grow within the hospitality industry.
Salary and Benefits: Salary is competitive and based on experience. Benefits may include employee discounts, meal allowances, and opportunities for advancement within the company.
How to Apply:
All candidates should send their updated CVs via Email to: [email protected]
Deadline: 20th May 2024
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