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Job Title:   Staff Counsellor (Several UN Jobs)

Organisation: United Nations Children’s Fund (UNICEF)

Duty Station:  Kampala, Uganda

Grade: P3

About US:

The United Nations Children’s Fund (UNICEF) is mandated by the UN general assembly to advocate for the protection of children’s rights, to help meet their basic needs and expand their opportunities to reach their full potential. Together with our partners, we work in 190 countries and territories to translate that commitment into practical action, focusing special effort on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere.

Job Summary:  The purpose of this external announcement is to attract suitable Staff Counsellor candidates interested in working in any of the countries within UNICEF’s East and Southern Africa region to respond to emergencies for the next 36 months. The countries within each region are listed on the following website: Where we work | UNICEF

Key Duties and Responsibilities:

Preventative and protective psychosocial support:

• Provide individual and group counselling to UNICEF staff as needed.
• Perform individual assessments in the case of individual staff members experiencing difficulty coping and/or presenting mental health-related symptoms or syndromes.
• Facilitate evidence-based trauma-informed interventions for staff and their dependents.
• Identify adequate local resources and facilitate referrals to external mental health professionals for psychological/psychiatric support whenever necessary.
• Develop and implement a comprehensive emergency personnel-focused mental health programme in collaboration with the Regional Staff Counsellor.
• Provide Critical Incident Stress Management to groups and/or individual staff following critical incidents. A holistic approach to critical incident management is used and may include services such as practical support, psychoeducation, psychological first aid, strategic advice to leadership, family support and individual or group interventions.

The Staff Counsellor will be responsible for:

• Contacting the affected staff member(s) and offering information about typical stress reactions, support and referral information.
• Facilitating appropriate traumatic stress interventions, following a critical incident or traumatic event.
• Recommending and arranging for individual and/or group follow-up support to staff and their dependents.
• Regular follow-up contact and visits to staff in field offices.
• Coordination with UNDSS counsellors, agency counsellors and PSVs, to ensure the provision

Monitoring and oversight:

• Work closely with multidisciplinary teams to identify and address psychological risks at the individual, unit and organizational levels.
• Provide guidance/ support to managers and senior management on the management of staff where mental health conditions are involved and advise on emergency psycho-social support management for staff.
• Advise country office management upon request, with the aim at improving the working atmosphere in their offices and resolving problems of a work-related or personal nature that adversely affect job performance and productivity.
• Provide training and information sessions on crisis and stress management, problem-solving and conflict resolution as needed.
• Monitor environmental factors that could lead to stress, with particular focus on stress related to critical incidents, including emergency and crisis situations, with respect to staff members at the duty stations.

Other:

• Provide technical supervision and training to the Peer Support Volunteers (PSV) network.
• Coordinate with UNDSS, Regional Staff Counsellor, UN staff/stress counsellors, and Peer Support Volunteers to ensure adequate psycho-social support during emergencies.
• Contribute to policies on staff mental health and well-being and perform administrative duties, including participating in regional meetings and other activities, completing reporting requirements, etc.
• Maintain detailed records of activities and provide comprehensive reports to the Regional Staff Counsellor.
• Ensure the adherence to the professional standards of the UNSSCG as well as the Code of Ethics for UN Staff Counsellors.

Qualifications, Skills and Experience:

To qualify as an advocate for every child you will have…

• Education: The applicant must hold an Advanced / MA University Degree in counselling, clinical psychology or related mental health profession. Additional training or certification in Trauma and Stress Management is an added advantage.
• At least five (5) years of national and international work experience in staff support, mental health, cross cultural communications, counselling and related areas preferably gained within the UN system or international development/humanitarian aid sector, more particularly in emergency contexts.
• Experience of in-country support to staff in emergency and high demanding working environment
• Able to work effectively in a multi-cultural environment.
• Ability to quickly negotiate effectively by exploring a range of possibilities.
• Ability to quickly build rapport with individuals and groups; maintains an effective network of individuals across organizational departments.
• Contributes and tries out innovative approaches and insights
• Language Requirements: Fluency in English is required. Knowledge of other UN Language or language of the duty station is an asset.

UNICEF’s Core Values: Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF Competencies

• Drive to achieve impactful results (1)
• Manages ambiguity and complexity (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Demonstrates Self Awareness and Ethical Awareness (1)

Additional competencies:

• Demonstrates resiliency when working under pressure and constricted working environment (1)
• During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

NB: Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

How to Apply:

All suitably qualified and interested applicants who wish to join United Nations Children’s Fund (UNICEF) should apply online at the link below

Click Here

Deadline: 18th June 2024

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