The Ugandan Jobline

Job Title:    Senior IT Officer –  IT Infrastructure

Organization: NIC General Insurance Company Limited

Duty Station: Kampala, Uganda

About US:

NIC Holdings is one of the largest financial institutions in East Africa with a network of branches spread across the country, offering a full range of insurance products and services in Life and Non-Life insurance businesses and Financial Management. NIC Holdings has two subsidiaries which include NIC General Insurance Company Limited and NIC Life Assurance Company Limited.

Job Summary: NIC General Insurance is looking for an experienced person to take up a position of Senior IT Officer – IT Infrastructure.

Key Duties and Responsibilities:

• Server administration and preventive/proactive maintenance.
• Bulk SMS Management.
• ICT Infrastructure assets management and maintenance.
• End user data backup and management and ensuring security measures are in place and update antivirus software regularly.
• Monitor and maintain computer systems, networks, and peripherals.
• Telephone PABX System management
• Employee clock-in system management
• Assist in help desk support on the AIMS and company email.
• Assist personnel of other departments as an IT resource.
• Making recommendations for infrastructure provisioning solutions or improvements to the business that can be accomplished through new technology or alternative uses of existing technology.
• Any other professional duties as may be required from time to time.

Qualifications, Skills, and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• At least three (3) years of proven work experience in IT support or similar role.
• Strong knowledge of computer systems, hardware, software, and networks.
• Experience with operating systems (Windows, macOS, Linux), office software.
• Excellent troubleshooting skills and the ability to diagnose and resolve technical issues.
• Strong communication and customer service skills.
• Good working understanding of IT security principles and practices.

NB: We are an equal opportunity organization; both male and female candidates are encouraged to apply.

How to Apply:

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the email address below indicating on the subject of your email the job title. For example: Ref: Application for Senior IT Officer – IT Infrastructure.

Strictly apply through email: vacancy@nic.co.ug

Deadline: 1st June 2024 by 5PM.

NB: Please note that only short-listed candidates will be contacted.

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