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Relationship Manager Workplace Banking Jobs – I&M Bank Uganda
Job Title: Relationship Manager Workplace Banking
Organisation: I&M Bank Uganda
Duty Station: Kampala, Uganda
Reports to: Team Leader Workplace Banking
About US:
I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.
Job Summary: The Relationship Manager Workplace Banking is responsible for growing quality asset & liability portfolios by attracting, acquiring, and retaining business under company check-off schemes for profit maximization.
Key Duties and Responsibilities:
- Maintain relationships with existing schemes including carrying out sales presentations and scheme sales activations.
- Cross-sell to existing Customers and grow products per customer ratio, provide regular updates on companies and individuals who exhibit high-risk policies and practices hence controlling and managing risk.
- Support Branch, DSE & other sales channels to achieve sales objectives and follow-up and resolution of customer service issues that arise from schemes.
- Relationship management to facilitate effective management and service delivery to all I&M Bank check-off schemes.
- Provide MIS on schemes performance through analysis, reports, and updates for decision-making by business.
- Generate referrals and use market intelligence to achieve deeper relationships with customers.
- Grow quality Assets book through follow-up of checkoff deductions and arrears management.
- Organize training for both internal and external customers.
- Work with Marketing & Product Development teams in the development and execution of marketing initiatives for acquisition, Support launch of products, sales strategy, and campaigns to key segments for profitable and quality business retention, and growth of customer base.
Qualifications, Skills and Experience:
- A university degree in a business-related field such as bachelor’s degree in finance, Business, Accounting or Commerce or its equivalent
- Bachelor’s degree in finance, Business, Accounting, Statistics, Commerce, Finance, or another relevant field.
- Five years’ experience in banking, of which 3 years must have been in relationship management and lending related role.
- Strong analytical, problem-solving, decision-making, and financial management skills.
- Credit skills
- Selling and Negotiation skills
- Well-informed of the market competitive structure, industry practices and regulations for Consumer banking with at least 2 years’ experience in local environment.
- Analytical skills and attention to detail
- Communication and Interpersonal skills
- Strong commercial awareness and an ability to connect to business goals
- Product knowledge
- Business development
- Relationship Management
- Stakeholder Management
- Persuasive Leadership
NB: Only shortlisted candidates will be contacted
How to Apply:
All suitably qualified and interested applicants should apply online at the link below.
Deadline: 31st May 2024 by 5:00pm
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