No Experience Customer Service Executive Job Opportunities – Reelanalytics Uganda Limited

Job Title:  Customer Service Executive (No Experience Jobs)

Organisation: Reelanalytics Uganda Limited

Duty Station:  Kampala, Uganda

 

About Organisation:

Reelanalytics Uganda Limited is a data-driven company providing clients with value-added information built on insights, recommendations and actionable truth to grow their brands.

 

Job Summary:  Reelanalytics Uganda Limited seeks an individual with a high level of self-motivation and drive to join our client service team in Kampala, Uganda. The individual will be responsible for serving as a liaison between the business and our customers.

 

The role primarily involves addressing client queries, managing complaints, up-selling, cross-selling, and ensuring high levels of customer satisfaction.

 

Key tasks include understanding customer requirements, providing adequate solutions, and sometimes escalating complex issues to the relevant departments.





Qualifications, Skills and Experience:

  • A degree in communication, marketing, or related field.
  • At least one year of work experience in a client service position
  • Good presentation and problem-solving skills
  • Ability to stay calm, organized, polite, and efficient under pressure
  • Active listening and strong phone contact managing abilities.
  • CRM systems and procedures are familiar to you.
  • Customer service focus and the capacity to adapt to and respond to a variety of personalities.
  • Exceptional communication, problem-solving, and presenting skills
  • Ability to multitask and prioritize tasks

 

How to Apply:

All candidates should send their updated resumes to hr@reelanalytics.net

 

Deadline: 7th June 2024.

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

Date Posted 2024-05-31T14:48
Valid Through 2024-06-08T00:00
Employment Type FULL_TIME
Hiring Organization Reelanalytics Uganda Limited
Job Location Kampala, Kampala, Kampala , 0256, Uganda

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