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Job Title:  IT Officer

Organisation: Community Empowerment for Rural Development (CEFORD)

Duty Station:  Arua, Uganda

Reports to: MEAL Coordinator

About US:

Community Empowerment for Rural Development (CEFORD) is a leading, not for profit Non Governmental Organization (NGO) in West Nile, registered with the National NGO Board and operating in West Nile (Uganda)

Job Summary: The ICT Officer at CEFORD will play crucial role in supporting the organization’s operations by managing and maintaining its information and communication technology infrastructure. This position requires a blend of technical expertise, problem -solving skills, and the ability to communicate effectively with stakeholders at all levels.

Key Duties and Responsibilities:

ICT Infrastructure Management

• Maintain and administer CEFORD’s ICT infrastructure, including hardware, software, networks, and telecommunications systems.
• Install, configure and upgrade computer systems and software as necessary to ensure smooth operations.
• Monitor system performance and troubleshoot issues proactively to minimize downtime.

Data Management and Security

• Develop and implement data management procedures to ensure the integrity, security and confidentiality of organizational data.
• Regularly back up data and establish recovery protocols to safeguard against data loss or corruption.
• Implement security measures to protect CEFORD’s network against unauthorized access, viruses, and other cyber threats.

User Support and Training

• Provide technical support to CEFORD staff on ICT -related issues, including software usage, troubleshooting, and best practices.
• Conduct training sessions to enhance staff members’ ICT skills and promote efficient use of technology resources.
• Develop user manuals and documentation to facilitate self- help and knowledge transfer among staff members.

ICT policy Development and Compliance

• Assist in the development and implementation of ICT policies, procedures, and guidelines to ensure compliance with relevant regulations and standards.
• Monitor compliance with ICT policies and recommend improvements or updates as needed to enhance efficiency and security.

ICT Project Management

• Collaborate with other departments to identify ICT needs and propose solutions to support organizational objectives.
• Manage ICT projects from conception to implementation, ensuring timely delivery within budgetary constraints.
• Coordinate with external vendors or consultants as necessary to produce ICT equipment and services.

ICT Capacity Building

• Stay abreast of emerging technologies and trends in the ICT field and assess their potential relevance to CEFORD’s operations.
• Identify training and development opportunities for staff to enhance their ICT skills and knowledge.

Qualifications, Skills and Experience:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience working in ICT roles, preferably in the non- profit or development sector.
• Strong technical skills in computer hardware, software, networking, and telecommunications.
• Proficiency in systems administration, including experience with operating systems (e.g. Windows, Linux), servers and databases.
• Knowledge of ICT security principles and best practices.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• Project management experience, including the ability to manage multiple projects simultaneously.
• Problem-solving abilities and a proactive approach to identifying and resolving ICT issues.
• Commitment to CEFORD’s mission and values

How to Apply:

Application letters accompanied by detailed curriculum vitae and photocopies of relevant academic documents like transcripts, certificates, testimonials and contacts and email addresses of 3 referees including day telephone numbers, should be addressed to:

The Executive Director – CEFORD,

P.O. Box 303 Arua. Uganda

Hard copy applications can be delivered to CEFORD Offices in Arua, Yumbe, Paidha, Moyo and Adjumani. Electronic application having all the required documents combined as one pdf file should be emailed with the subject clearly marked “Position Applied-Name of Applicant” to ceford.recruitment@gmail.com. Late submission of applications and those not in one pdf file will not be accepted. Only shortlisted candidates will be contacted. Please submit Once, either hard copy or soft copy NOT BOTH.

Deadline:  7th June 2024 by 4:00pm

NOTE: Women are encouraged to apply.

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