Job Title: IT Applications Administrator
Organisation: Opportunity Bank (OBUL)
Duty Station: Kampala, Uganda
About US:
Opportunity Bank Uganda Ltd (OBUL) is a member of Opportunity International, a global microfinance institution that provides access to financial services in 27 Countries globally serving over 2 Million customers with Savings, Credit and other transformational services aimed at transforming the lives of low income earners.
Key Duties and Responsibilities:
- Act as first line support for all application issues.
- Document all operational procedures and keep the departmental operating instructions updated at all times.
- Maintain a Knowledge base of all known application issues.
- Define and document User Acceptance Test (UAT) case scenarios/ plan for application fixes in liaison with business function and ensure all application changes are change managed.
- Fully Support the business with the application parameters maintenances adhering to the parameterization change process, Calenderer maintenance EOD/ EOM/ EOY/SOD processing
- Amend data anomalies resulting from system malfunction and service requests upon necessary authorization and change management.
- Develop technical documents and handbooks to accurately represent application design and code Requirements
Life Cycle Management
- Understand client requirements and how they translate in application features
- Design creative prototypes according to specifications
- Perform unit and integration testing before launch
- Provide guidance to the business functions in identification of needs and definition of requirements.
- Provide support in Project management, Business case development, analysis design staged of system implementations.
- Participate in User review sessions and User acceptance session to ensure that the solution delivered is in line with the business requirement
- Conduct functional and non-functional testing
- Identify and resolve operational problems
- Trouble shoots and diagnoses problems.
- Implement security standards (access controls, segregation of duties, usage and exception monitoring)
- Identify and manage the resources necessary for all stages (planning, design estimation, execution) of systems development projects to ensure technical, financial and quality targets are met.
- Test solutions in the test environment and deploy solutions to production.
- Provide support in database management, administration and maintenance
- Monitors and supports alternative delivery channels performance and ensure agreed upon uptime is achieved.
Qualifications, Skills, and Experience:
- Bachelor’s Degree in an IT related field
- Three years of experience in systems development and applications support
- Sound Knowledge of API Banking Technologies
- Demonstrated abilities with source control systems and team collaborative software/database development and knowledge management.
- Experience with database support and development tasks in both a transactional and DSS environments.
- Experience in Dot Net (C#) and/or Java/Java based Application Development; Jbase & T24 Programming
- Strong knowledge of Oracle / MS SQL / Sybase databases.
- Knowledge of programming in SQL, PL/SQL.
- Knowledge of Windows and Unix/Linux operating systems.
How to Apply:
All candidates should apply online at the link below
Deadline: 22nd May 2024
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