Job Title: Head of Operations
Organisation: Aldelia Uganda
Duty Station: Kampala, Uganda
About US:
Aldelia is a global leading human resources company founded in 2005 and specialised in recruitment, outsourcing and payroll management services to blue-chip multinationals and fast-growing SMEs. The group operates in more than 30 countries across all industries and disciplines on four continents. Our mission is to create a better future for people by delivering compliant, world-class and innovative HR solutions to the companies and communities we serve.
Job Summary: The Head of Operations oversees the day-to-day activities of the organization to ensure efficient operations and delivery of products or services. They play a critical role in optimizing processes, managing resources, and driving continuous improvement to achieve business goals.
Key Duties and Responsibilities:
- Develop and implement operational strategies to optimize productivity, minimize costs, and enhance customer satisfaction.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
- Manage resources, including personnel, equipment, and facilities, to ensure efficient use and allocation.
- Streamline business processes, workflows, and procedures to increase efficiency and reduce waste.
- Establish and enforce quality standards and compliance with regulatory requirements to maintain product/service excellence.
- Lead and mentor operational teams to foster a culture of accountability, collaboration, and continuous learning.
- Collaborate with other departments, such as finance, sales, and marketing, to align operational activities with business objectives.
- Evaluate and implement technology solutions to enhance operational effectiveness and automation.
- Ensure adherence to health, safety, and environmental regulations and promote a culture of safety awareness.
Key Deliverables
- Operational Efficiency
- Resource Management & Optimization
- Process Improvement & Quality Assurance
- Team Leadership & Development
Qualifications, Skills and Experience:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Proven experience in operations management roles, preferably in manufacturing, logistics, or retail industries.
- Strong leadership and team-building skills with the ability to motivate and inspire others.
- Excellent analytical and problem-solving abilities to identify and address operational challenges.
- Proficiency in project management methodologies and tools.
- Knowledge of regulatory requirements and industry best practices in operations management..
Competencies:
- Strategic thinking and planning skills.
- Effective communication and interpersonal skills.
- Results-oriented with a focus on continuous improvement.
- Decision-making and problem-solving abilities.
- Adaptability and resilience in a dynamic business environment.
How to Apply:
All candidates should apply online at the link below.
Deadline: 10th May 2024
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