Job Title: Barista (Fresher Jobs)
Organisation: Kampala Business Lounge
Duty Station: Kampala, Uganda
About US:
The Kampala Business Lounge is Kampala’s premier bar and restaurant. Enjoy delicious food, refreshing drinks, and a sophisticated atmosphere perfect for business lunches or evening gatherings. At Kampala Business Lounge, we understand the demands of the urban professional. Our upscale bar and restaurant provides a sophisticated oasis, ideal for both business lunches and unwinding after a long day.
Job Summary: The Barista will play a pivotal role in creating memorable coffee beverages and providing outstanding service to our guests.
Key Duties and Responsibilities:
- Espresso Preparation: Expertly prepare espresso-based beverages, including lattes, cappuccinos, and macchiatos, ensuring consistency in flavor, texture, and presentation.
- Specialty Drinks: Craft a variety of specialty coffee drinks, such as cold brews, pour-overs, and flavored lattes, tailored to individual customer preferences.
- Customer Engagement: Interact with customers in a friendly and attentive manner, taking orders, providing recommendations, and addressing any inquiries or concerns.
- Beverage Customization: Accommodate customer requests for drink modifications, such as alternative milk options, flavor syrups, and decaffeinated alternatives.
- Beverage Presentation: Pay careful attention to detail when preparing and presenting beverages, focusing on latte art, garnishes, and overall aesthetics.
- Equipment Maintenance: Maintain cleanliness and functionality of coffee equipment, including espresso machines, grinders, and milk frothers, following established maintenance procedures.
- Upselling and Promotion: Promote seasonal offerings, specialty drinks, and retail products to enhance the customer experience and drive sales.
- Cash Handling: Process transactions accurately, handle cash and credit card payments, and maintain cash register accountability.
Qualifications, Skills and Experience:
- Previous experience as a Barista or in a similar customer service role, preferably in a café or coffeehouse environment.
- Proficiency in espresso preparation techniques, including dialing in grind settings, tamping, and steaming milk to achieve desired texture and temperature.
- Excellent communication and interpersonal skills, with a passion for delivering exceptional service and building rapport with customers.
- Ability to work efficiently in a fast-paced environment, prioritize tasks, and maintain composure under pressure.
- Knowledge of coffee varieties, brewing methods, and flavour profiles is desirable.
How to Apply:
All candidates should send their updated CVs via Email to: [email protected]
Deadline: 20th May 2024
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